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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
1,317 Reviews

1,317 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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May 03, 2024

Good service and no surprises. I’ll continue to take my jeep in for seevice More

by Wytenow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 03, 2024

Traded Pacifica phev for jeep 4xe both had fire recall, probably would have upgraded to 24 wrangler 4xe while my jeep was in shop, nobody uproched me, Chryslers cost me 30k $, and I paid cash for both vehi More

by rrjohnson67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Donlevy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as one of our valued customers for many more years to come!

May 03, 2024

Excellent service from you & your team . As always great service also very polite . I will be back More

by WYNEMATOMPKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerad
May 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 03, 2024

Got exactly what I needed done! Thank you all for the hard work y’all continue to do for your customers! It is much appreciated!! More

by paulafinau79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saenz, Juan (Jr)
May 03, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 03, 2024

They are the most helpful dealership, and the best customer service. I would recommend them a million times over! More

by hopejailyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno!

May 02, 2024

Good service people and the mechanics excellent work. The car was done on time and they even have a shuttle for getting to and from the shop. More

by Steve Sherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Steve, for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 02, 2024

BEN is the bomb! So patient and professional and helpful! He's great for Jeep, so good to the customers!! More

by bellabijou.463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BEN /Service
May 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 02, 2024

Everyone is friendly and efficient. Easy to make an appointment. Service done in time quoted. Dealership clean. More

by GLDUST26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

May 02, 2024

Tony is the best. Great customer service always explains in great detail the services and other processes that are taking place with my vehicle. Always upfront and hon More

by KBACKLUND9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience. Transparency on vehicle services and estimation is a priority, as well as our team's commitment to customer service at Lithia Chrysler Jeep of Reno. We appreciate your positive feedback.

May 02, 2024

Jared Phearson is the best service rep…he is always courteous, helpful anticipates everything to make the visit easy More

by kksabs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
May 02, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your kind words about our team at Lithia Chrysler Jeep of Reno. We're glad to hear your visits have been smooth and helpful. Thanks!

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