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Lithia Hyundai of Reno
Reno, NV
4,019 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,019 reviews
March 05, 2025
GOOD JOB, GOOD JOB, GOOD JOB, FRIENDLY SERVICE, FRIENDLY SERVICE, GOOD SERVICE, FRIENDLY JOB. LANCE IS THE MAN. 😂😂 SERVICE, GOOD SERVICE, FRIENDLY JOB. LANCE IS THE MAN. 😂😂 More
by jayaverman
Verified CustomerEmployees Worked With
March 04, 2025
Absolutely awesome dealership. Best Buy experience I’ve ever had and would recommend anyone to the dealership Best Buy experience I’ve ever had and would recommend anyone to the dealership More
by CODYRPEEK
March 04, 2025
Lance is top notch at his job. He fixed a problem with my car that has been going on for years. Finally, my car is running like a champ. Kudos to Lance and the crew! He fixed a problem with my car that has been going on for years. Finally, my car is running like a champ. Kudos to Lance and the crew! More
by EMELDAZABALA8
Employees Worked With
March 03, 2025
Lithia Reno was a great experience. Extremely professional and had a great selection of cars to choose from, all priced at a very competitive rate. The staff were friendly and worked qu Extremely professional and had a great selection of cars to choose from, all priced at a very competitive rate. The staff were friendly and worked quickly to get me back on the road in my new vehicle. Would absolutely buy from them again! More
by CSWASEY
March 01, 2025
I purchased my car from this dealership and they were fabulous. They were very helpful and honest. fabulous. They were very helpful and honest. More
by SVOTT_2000
February 28, 2025
We were looking for a nice used car for our daughter that is attending UNR. I found the car we wanted online at Lithia Hyundai. Sent in an internet request and was contacted by Levi. He was awesome to work w is attending UNR. I found the car we wanted online at Lithia Hyundai. Sent in an internet request and was contacted by Levi. He was awesome to work with. I drove up from Las Vegas on Monday afternoon and went to the store on Tuesday morning. Did the deal - easy peasy. Daughter is thrilled with her new (used) car. Thank you Levi for your help! More
by Dave
Employees Worked With
February 27, 2025
Quick and efficient! I knew the features I wanted in a new car and Levi knew his inventory. I didn’t expect to find an exact match but he had one, and made my trade and p I knew the features I wanted in a new car and Levi knew his inventory. I didn’t expect to find an exact match but he had one, and made my trade and purchase a no-brainer. He stayed late while we ran numbers, came in on his day off to make sure everything was handled, and texted to check in to make sure everything was going well post-purchase. More
by DeeZee
Employees Worked With
February 27, 2025
Matt Reed was great in helping us move through the process of leading our new Santa Fe. He provided great support and follow up. We've purchased a number of cars from Lithia of Reno and have always re process of leading our new Santa Fe. He provided great support and follow up. We've purchased a number of cars from Lithia of Reno and have always received great customer service., More
by robbi5571
February 27, 2025
Worst customer service ever. They did not bother to tell us that it takes 2 days to diagnose the problem even with an appointment. The service reps are rude especially when you c They did not bother to tell us that it takes 2 days to diagnose the problem even with an appointment. The service reps are rude especially when you call them out on their lies. They are there simply to find ways to not pay out on extended warranties or to try and get folks Insurance to pay for mechanical fixes. If you want honest folks, then this is not the service department for you. If you are ok getting robbed go ahead and let them touch your car. More
by Pool
Employees Worked With
Ryan Newton
