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Lithia Hyundai of Reno
Reno, NV
3,619 Reviews
Lithia Hyundai of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in May 1999 after being acquired from Reno Auto Sales, Inc.
Lithia Hyundai of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville, Sun Valley, and Dayton Nevada, features a wide selection of new Hyundai and used Hyundai cars, trucks and SUVs.
Our inventory includes new models such as:
The newly redesigned 2020 Hyundai Accent and Accent Hatchback.
The all-new 2020 Hyundai Sonata.
The new body style Veloster and Veloster N.
The redesigned 2020 Elantra and Elantra GT Hatchback.
The new 2020 Santa Fe.
The incomparable 2020 Tucson.
The all new full-size third row Hyundai Palisade.
The new compact SUV 2020 Hyundai Kona
And an all new 2020 Hyundai Venue.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,619 reviews
May 06, 2024
Very nice and professional. Salesman knowledgeable. Would definitely recommend Lithia and Tony Roach in particular. Salesman knowledgeable. Would definitely recommend Lithia and Tony Roach in particular. More
by RLEOTLEONARD7
Verified Customer
Helpful May 04, 2024
Came by with a minor problem with my rear view mirror, no appointment. Both people I dealt with were very pleasant, helpful and interested in helping me and my mirror! A positive experience. appointment. Both people I dealt with were very pleasant, helpful and interested in helping me and my mirror! A positive experience. More
by Michelle Farren
Employees Worked With
Not sure of names but he has that fabulous mustache.
May 04, 2024
Great experience and followup on the purchase of our new car. Thanks again for all the help. car. Thanks again for all the help. More
by YUGUO365
May 04, 2024
I told the sales rep I wouldn’t pay above MSRP for the car. After checking with his boss, Steve, he agreed. When the paperwork arrived, Steve had added a fake “Desert Protection Package” for $1000 (useles car. After checking with his boss, Steve, he agreed. When the paperwork arrived, Steve had added a fake “Desert Protection Package” for $1000 (useless to me as I don’t live in the desert). This is a classic car dealer move. I called and spoke to Steve directly, but he would not honor the deal. Hilariously, claimed his warranty was a dealer “fee.” He said, “we can talk all you want but I’m not doing the deal” we had reached. This is how they do business. More
by Thomas76H
Employees Worked With
May 04, 2024
Had a recall notice on my vehicle. I called to set up an appt. I asked about what transmission services they offer since I was going to be there anyways. She said she didn't know anyt I called to set up an appt. I asked about what transmission services they offer since I was going to be there anyways. She said she didn't know anything about services they provide, so transferred me to a service person that didn't ever pick up the phone. A couple days later, I receive a call confirming an appointment I never made. Since I needed the recall serviced I accepted the appt and they said it would take a couple hours. 2 and a half hours in I called the dealer and was informed they were having trouble performing an update and couldn't get my car out of park. They offered me a loaner vehicle(that I had to refuel) and said it might be at least a day. I asked if they could at least wash the car for the delay and they said absolutely. So I drove the 30 minutes home and immediately received a call saying I could come back and pick up the vehicle. When I picked the car up, of course they hadn't washed it. It's an older car and it was a recall, so I get it that I wasn't going to receive concierge treatment but it took way more time than promised, I had to pay for fuel in a loaner because of their delay, and they lied about the car wash. On top of that I forgot 2 bags of chips in the loaner and they never said a word. Just another shady dealership doing the bare minimum. More
by jayschauer
May 04, 2024
Quick, easy and friendly service team at this dealership. Thank you for the many years of great service! Thank you for the many years of great service! More
by Deb B
Employees Worked With
May 03, 2024
Matt in service is the best. Professional, knowledgeable and courteous. Can’t imagine going anywhere else. Professional, knowledgeable and courteous. Can’t imagine going anywhere else. More
by DON.HAWKEYE.ADAMS
May 03, 2024
Overall my experience with Lithia was good. Tony was very helpful in helping me get the car I wanted. My only complaint would be that because I was out of state, the process for car registratio Tony was very helpful in helping me get the car I wanted. My only complaint would be that because I was out of state, the process for car registration was time consuming. More
by CHRISTINASMCGARVEY
Employees Worked With
May 03, 2024
I was not looking forward to the process of purchasing a new car and was pleasantly surprised at the transparency and professionalism that is in place at the dealership. new car and was pleasantly surprised at the transparency and professionalism that is in place at the dealership. More
by KAPPY25
Employees Worked With
