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Lithia Hyundai of Reno
Reno, NV
4,023 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,023 reviews
November 05, 2024
Lithia always provide good customer service. 90% of the time they are knowledgeable and fair 90% of the time they are knowledgeable and fair More
by AUBREYGURZI79
Verified CustomerEmployees Worked With
November 05, 2024
The have pretty good customer service, nothing special, but they get the job done. I have been in a few times for various things for my car. The one thing I was really frustrated by was not being able to g but they get the job done. I have been in a few times for various things for my car. The one thing I was really frustrated by was not being able to get a loaner car when my car was being worked on for two weeks. More
by Stibbens
Employees Worked With
November 04, 2024
Excellent service by all staff. Very attentive. On time and kind and helpful and will return. Very attentive. On time and kind and helpful and will return. More
by Annalisa
November 03, 2024
Service depth never called to set up service. System was down in June. I have left 2 messages and no return calls. This is unsat. System was down in June. I have left 2 messages and no return calls. This is unsat. More
by GRAPECHEIF
October 30, 2024
Lucas helped us find the perfect vehicle to replace our car that was totaled. He got a really good deal and patiently showed us how to use all the features on the car. car that was totaled. He got a really good deal and patiently showed us how to use all the features on the car. More
by DAVIDANDPATJARVIS
October 29, 2024
Muy amables y buena atencion y fofresen lo que uno nesesita par viagar comfortable con la familia en viages familiares nesesita par viagar comfortable con la familia en viages familiares More
by GAXIOLAMARTIN
October 29, 2024
Everyone was very kind, helpful with no pressure. My salesman was great. He helped me from start to finish and was very transparent. My salesman was great. He helped me from start to finish and was very transparent. More
by KWILBURN89
October 27, 2024
This was the easiest car purchase my wife and I have ever done! Levi was extremely knowledgeable and professional. We made an appointment online to test drive and Levi had the car ready before we got there. done! Levi was extremely knowledgeable and professional. We made an appointment online to test drive and Levi had the car ready before we got there. No pressure to buy just the easiest process ever. Highly recommended! More
by paulblewis454
October 26, 2024
Was a pretty seamless process. Matt and Tony were great. I would deffinatly refer my buds to them . Matt and Tony were great. I would deffinatly refer my buds to them . More
by ck519180
