Lithia Hyundai of Reno

Holly was great but then the manager (I think) pulled some shady deals. For instance, after we agreed on one price, without discussing it at all, he just said initial here and suddenly I had agreed to pa some shady deals. For instance, after we agreed on one price, without discussing it at all, he just said initial here and suddenly I had agreed to pay more. Then the finance manager was going to charge me 9.99 % and I have excellent credit. So I paid in full. I will never deal with them again and would never recommend them. The Sales Dept did a good job but I dont know names. More

No followup when msgs are left from buyers. Called many times, no call backs ever.!!!! Called many times, no call backs ever.!!!! More

Lithia Hyundai is a very nice dealership. The staff there is professional yet friendly as well. The staff there is professional yet friendly as well. More

Always a pleasure to visit this dealership everyone is friendly and helpful. Lance takes care of my vehicle and he is always a pleasure to deal with. Thank you!!! friendly and helpful. Lance takes care of my vehicle and he is always a pleasure to deal with. Thank you!!! More

Very clean facility. The staff is awesome! Waiting time for oil change about an hour and a half. Overall very efficient. The staff is awesome! Waiting time for oil change about an hour and a half. Overall very efficient. More

I had a 8:00 am scheduled appointment for a recall, an alignment and a diagnostic. Three business days later, I still couldn’t get a call back from my service rep. I could, however, get calls from sales a alignment and a diagnostic. Three business days later, I still couldn’t get a call back from my service rep. I could, however, get calls from sales and a service manager. When the service rep did get back to me after 4 days in the shop , I was told they were ordering parts and it would be a few days more. The quote I received at that time for the replacement of an air conditioning compressor was $1,649! I declined, and later got repair at another shop for less than $400 and was told that the compressor was not faulty. They also recommended a necessary repair for my timing chain which was close to $4,000 ( in essence totaling a vehicle with less than 125,000 miles). After waiting a week, at great inconvenience, my car was “ready”at end of business day and the alignment I paid for was not performed as documented with video. Unethical, unprofessional, and unbelievable, be very wary. Shame on you Lithia of Reno for preying on families. More

We were treated very well. Very happy with our expetience. I have recomended them to our family and friends. Very happy with our expetience. I have recomended them to our family and friends. More

I haf another great buying experience at Lithia Hyundai of Reno. If you're looking for an affordable vehicle at a great place this is the place to buy! You can't beat the lifetime synthetic oil changes fo of Reno. If you're looking for an affordable vehicle at a great place this is the place to buy! You can't beat the lifetime synthetic oil changes for $999 either!!!! More

Easy to get to. Friendly team of people. They stayed late on Saturday night to help us get into a new car. Friendly team of people. They stayed late on Saturday night to help us get into a new car. More

Just an overall great car shopping experience. They all made it comfortable and fun. They were not selling me a car, they were helping me buy the perfect car for our family. They all made it comfortable and fun. They were not selling me a car, they were helping me buy the perfect car for our family. More