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Lithia Hyundai of Reno
Reno, NV
4,023 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,023 reviews
September 29, 2024
Service department got my car in and out ahead of schedule and had my courtesy ride on the way right away. Great job! schedule and had my courtesy ride on the way right away. Great job! More
by JRDOHERTY
Verified CustomerEmployees Worked With
September 28, 2024
Everyone was really nice and they got my car got done in a timely fashion. a timely fashion. More
by Bree.murry
September 28, 2024
After my car was worked on I had greasy handprints on my hood,door ,seat ,and my steering wheel. My car is white. Needless to say I was not happy. Also ordered a rear window wiper. I was waiting and waiting hood,door ,seat ,and my steering wheel. My car is white. Needless to say I was not happy. Also ordered a rear window wiper. I was waiting and waiting for it to come in. Finally I stopped by and it was in. But they only took my first name and no phone number so they couldn’t let me know it was in. I understand that you are busy, but what happened to me was unprofessional. I would expect it from a fly by nite mechanic, but this is the dealer. More
by hockerwalker
Employees Worked With
September 28, 2024
This is my very first Hyundai vehicle and my overall experience with Dan (Dunham) and my Kona have been excellent! experience with Dan (Dunham) and my Kona have been excellent! More
by REGILERON
September 28, 2024
Holly was great in explaining the features of the car. However we thought we were buying a 2023 instead of a 2021. I think we overpaid for the car. It was too late to back out However we thought we were buying a 2023 instead of a 2021. I think we overpaid for the car. It was too late to back out More
by BERAT98
Employees Worked With
September 25, 2024
Provides great customer service; responsive to customer needs. Quick service, no delay in care. Lance is fabulous. needs. Quick service, no delay in care. Lance is fabulous. More
by KEITER_20100
Employees Worked With
September 25, 2024
Appreciate how thourough they are. Friendly staff, make suggestions as to other needs of the car. Friendly staff, make suggestions as to other needs of the car. More
by MSDOBLE
Employees Worked With
September 22, 2024
Went in for a detail and didn't get anywhere near a detail. Terrible job. Had to redo it myself. detail. Terrible job. Had to redo it myself. More
by tony122949
Employees Worked With
September 22, 2024
I couldn’t have asked for a smoother transition from my old Hyundai into my new one old Hyundai into my new one More
by Wendy Hulsey
