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Lithia Hyundai of Reno
Reno, NV
4,022 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,022 reviews
June 22, 2017
Great customer service Very friendly staff. Never felt like I as pushed into buying a car. Took the time to find the right vehicle. I would highly recommend Hyundai for An Very friendly staff. Never felt like I as pushed into buying a car. Took the time to find the right vehicle. I would highly recommend Hyundai for Any car needs. More
by ahennhouse
Verified CustomerEmployees Worked With
Ali
June 22, 2017
Excellent customer service You want a great deal with top professionals, go to Lithia Hyundai of Reno. Take the time to visit them and ask for Bryan Ogg or Joe Collazo You want a great deal with top professionals, go to Lithia Hyundai of Reno. Take the time to visit them and ask for Bryan Ogg or Joe Collazo More
by lariruss2
Employees Worked With
Bryan Ogg, Joe Collazo
June 22, 2017
Great dealership Will continue to be a customer. Friendly sales staff and large slection of vehicles to choose from. The slaes staff kept me informed of the sales proc Will continue to be a customer. Friendly sales staff and large slection of vehicles to choose from. The slaes staff kept me informed of the sales process. More
by casteel_1
Employees Worked With
Monique and finance Chris, Cody Panzer
June 21, 2017
Outstanding JJ Collazo Jr. was excellent at what he does, furthermore his father was great for sending us his way. We initially came in to have our used car looke JJ Collazo Jr. was excellent at what he does, furthermore his father was great for sending us his way. We initially came in to have our used car looked at , the service department exceeded our expectation. I also want to say that David Lennox was more than thorough with his explaination of the financial process. I also enjoyed Bryans straightforward knowledge sharing it really helped my wife and I make the decision to purchase this new car. My wife and left completely satisfied and happy. More
by shawnritchie60
Employees Worked With
Bryan Ogg, David Lennox, JJ Collazo, Joe Collazo
June 20, 2017
Dealership experience. Pete was our salesperson, he has a wonderful personality & it was a plesant experience as i do hate purchasing a car from a dealership. He was inform Pete was our salesperson, he has a wonderful personality & it was a plesant experience as i do hate purchasing a car from a dealership. He was informative & I would recommend his services anytime. I believe he gave me some discount here and there. I'm not sure, I just knew what i am able to afford. It still was more than the $300/mo I had wanted to spend, but then; it is not too bad. More
by twinw
Employees Worked With
Pete Montalvo, Pete Montalvo
June 17, 2017
Excellent customer service Great dealership, sales and service. We bought our 2nd car from Lithia Hyundai, and once again could not have asked for better service. We had our 2 c Great dealership, sales and service. We bought our 2nd car from Lithia Hyundai, and once again could not have asked for better service. We had our 2 children with us, everyone was nice, patient and even made popcorn for my daughter. They answered all of our questions and explained everything. We will definitely be back for our next car. More
by haileysmom81
Employees Worked With
David Wolpe, Robert Young
June 16, 2017
Review for Sales - Richard Dvorak is Amazing! This review only pertains to the sales experience (NOT FINANCE) of my 2017 Hyundai Elantra. I began car shopping on Monday and did some internet s This review only pertains to the sales experience (NOT FINANCE) of my 2017 Hyundai Elantra. I began car shopping on Monday and did some internet shopping. Received a call back that same day from Richard. He advised he was off on Tuesday & Wednesday, but to just give him a call if I wanted to come down and take a look at any vehicles. He gave me his cell number and I ended up calling him Tuesday afternoon. He met me at the dealership and we looked at a few vehicles, checked options, and took a test drive. I told him I was definitely going to buy a vehicle, but would wait until Thursday or Friday since he was off on Wednesday. Well, I started looking online again and realized that the vehicle I wanted (with the options/color I wanted) was the only one on the lot. On Wednesday I again called Richard (on his day off!) and he said no problem, come on down. He had the car being detailed as I arrived. We completed the paperwork and while waiting for the finance manager he went and filled the tank. We had quite a bit of a wait and he waited with us and kept us up to date on the time frame. This was all on his day off! He gave us a tour of the dealership, service, and parts departments. He sat in my new car and helped me set up the Blue Link and showed me some neat options while we waited. Overall this was the absolute best experience I've ever had with a salesman at a car dealership. I would not hesitate to purchase another vehicle from Richard in the future! Very straightforward, honest, and caring individual. He went above and beyond and made the experience a great one!!! Thanks for everything Richard! More
by Courtney Rodarte
Employees Worked With
Richard Dvorak
June 15, 2017
Dealership Review This is an outstanding dealership. Everything about them is outstanding. The personnel are first class, friendly, knowledgeable, concerned, and pro This is an outstanding dealership. Everything about them is outstanding. The personnel are first class, friendly, knowledgeable, concerned, and professional. I have been going to this dealership for years and have never been disappointed in the service or treatment. More
by EKARENMAR31
Employees Worked With
Other Employees :
Nawazz Khan, Carlo Moscoso, JJ Collazo, Joe Collazo
June 13, 2017
Good experience Alec was knowledgeable about the car and went above and beyond to ensure I was satisfied. He also bought me a Pepsi when I was extremely stressed. Tha Alec was knowledgeable about the car and went above and beyond to ensure I was satisfied. He also bought me a Pepsi when I was extremely stressed. That helped me. More
by Mothra
June 12, 2017
New car Good awesome great would go back again. Ali was a great guy you gave us a good deal. I would recommend some people buying Hyundai Good awesome great would go back again. Ali was a great guy you gave us a good deal. I would recommend some people buying Hyundai More
by rickcat07
Employees Worked With
B. Ali
