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Lithia Hyundai of Reno
Reno, NV
4,015 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,015 reviews
Verified Customer
April 26, 2025
The staff was super friendly and genuinely helpful not “let’s do our best to get them in any car” helpful, they actually listened to us and helped us find a great deal and a car that met our needs “let’s do our best to get them in any car” helpful, they actually listened to us and helped us find a great deal and a car that met our needs More
by WESLEYHERROLD
April 25, 2025
Mechanic left greasy hand prints on my car twice. Not happy. Service dept was great. You need to have a talk with the mechanics about caring about the customers cars. Not happy. Service dept was great. You need to have a talk with the mechanics about caring about the customers cars. More
by hockerwalker
April 25, 2025
Building is starting to look rundown. Waiting are is ok. Waiting room is ok. Building is starting to look rundown. Waiting are is ok. Waiting room is ok. Building is starting to look rundown. More
by DEEDRA25
April 24, 2025
Salesperson said I would get the NCAS charging adapter for free but Hyundai is now saying i need to pay for it. for free but Hyundai is now saying i need to pay for it. More
by RICHARD.HARRISON
Employees Worked With
April 21, 2025
They’re great. They’re like family. They are the BEST in sales and service. Won’t go anywhere else. They’re like family. They are the BEST in sales and service. Won’t go anywhere else. More
by RICHVANDINE
April 21, 2025
They were very nice and quick. I’m a little confused though because I was supposed to get something done where the key starts the car for the recall and not the stick but I got the I’m a little confused though because I was supposed to get something done where the key starts the car for the recall and not the stick but I got the stick and not the other. But now I can have the insurance company I prefer and a way better rate so thank you so much!! More
by Sslazas
Employees Worked With
April 20, 2025
Poor communication and no loaner car available when they keep your car for two weeks. keep your car for two weeks. More
by M.KAYLA27
April 18, 2025
All the employees involved were very nice and professional. I bought out of state and all questions were answered. professional. I bought out of state and all questions were answered. More
by NONE23
Employees Worked With
