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Lithia Hyundai of Reno
Reno, NV
4,016 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,016 reviews
April 09, 2025
Easy to schedule, ensured parts were in stock for Genesis and staff was friendly either updates on car status. and staff was friendly either updates on car status. More
by Shannon
Verified Customer
April 09, 2025
Called for an estimate on Brakes & nobody returned my call. I went to another dealer & had them fixed. Also VERY VERY difficult to get Service workers to ANSWER the phone. I do like the guys & the call. I went to another dealer & had them fixed. Also VERY VERY difficult to get Service workers to ANSWER the phone. I do like the guys & the energy of the team but phone edict needs some major improvements! More
by RE.JAMIE1976
Employees Worked With
April 08, 2025
The best thing about the dealership was Joshua. He was very easy to work with and I didn't feel taken advantage of. He was very easy to work with and I didn't feel taken advantage of. More
by LARNOLD8789
Employees Worked With
April 07, 2025
The service center did a fantastic job of correcting an issue with the hood of my car. issue with the hood of my car. More
by MARYSHERMAN2021
April 05, 2025
Always accommodating, fast service and job quality is exceptional. The service managers are awesome as well. I've used them since 2009 and have never been disappointed always 5 star service. exceptional. The service managers are awesome as well. I've used them since 2009 and have never been disappointed always 5 star service. More
by reno george
April 04, 2025
Great customer service answered all my questions. The wait time was not long. Very satisfied customer. Wish I could remember the gentleman's name that helped me he was great. The wait time was not long. Very satisfied customer. Wish I could remember the gentleman's name that helped me he was great. More
by Agustina Moreno
Employees Worked With
Don't see the gentleman listed that helps me.
April 03, 2025
David was very friendly as we met on the lot. He showed me every car I wanted. He showed me every car I wanted. More
by DAWNLUNSFORD
