Lochmandy Motor Inc RAM - Service Center

Very poor interaction with advisor at pickup of vehicle. Yelling over to other advisors on how to do paperwork ans cursing. Dropped vehicle off with different lady was great pickup was very disappo Yelling over to other advisors on how to do paperwork ans cursing. Dropped vehicle off with different lady was great pickup was very disappointing More

Friendly staff and professional work. They looked through my files and found that I had two free oil changes, so I appreciate the extra effort. They looked through my files and found that I had two free oil changes, so I appreciate the extra effort. More

Excellent service, great staff, everything done in a timely manner. Always a good experience when I go in. timely manner. Always a good experience when I go in. More

Brought truck in for coolant leak, was determined that the EGR cooler was leaking. Was told it was repaired and come pick it up. Within a week it used 2 gals of antifreeze so we brought it back in. Was the EGR cooler was leaking. Was told it was repaired and come pick it up. Within a week it used 2 gals of antifreeze so we brought it back in. Was told that it was the EGR coolant return line. Not sure how this could have been missed when original issue was resolved. I was told " well we started it and drove it and found no leaks". Did you remove all the covers to reveal the area again to get a good look? Had to pay for labor twice when it should have been resolved in 1 trip. More

Warranty work completed and another issue arose. I believe it might have been caused by work that was completed. If caught at the time it would have been covered, now out of warranty. Taking to anot I believe it might have been caused by work that was completed. If caught at the time it would have been covered, now out of warranty. Taking to another location for inspection. Dealer also charges over retail on part cost. More

The service department worked quickly and explained exactly what they were going to do and how long it would take. They even finished early. exactly what they were going to do and how long it would take. They even finished early. More

Trusted there work and the people I delt with were very helpful and when had to call back to say parts were here was the next day helpful and when had to call back to say parts were here was the next day More

trusted work behind a family tradition for years of giving great customer service. what more is there to ask for. Thanks again Lochmandy Motors Auto Group. giving great customer service. what more is there to ask for. Thanks again Lochmandy Motors Auto Group. More

I like the people I deal with at Lochmandy . Even though I do not agree with sometimes with Lochmandy as a whole Even though I do not agree with sometimes with Lochmandy as a whole More