Long Beach BMW - Service Center

Highly recommend. Thanks very much to Pik Lee and also Robert from finance. It’s worth the drive going there. Excellent service and I highly recommend. Robert from finance. It’s worth the drive going there. Excellent service and I highly recommend. More

Very efficient and consistent dealership. Staff was very friendly and helpful. Service advisor Anthony always updated me about my vehicles status. I will always be a Long Beach BMW customer. friendly and helpful. Service advisor Anthony always updated me about my vehicles status. I will always be a Long Beach BMW customer. More

BMW Long Beach is the place too go!! Sales and service took care of me extremely well. Would highly consider this to place to purchase your next car. took care of me extremely well. Would highly consider this to place to purchase your next car. More

Wonderful service! Very thorough and worked really hard to make sure that I was satisfied. Thank you BMW Long Beach and Savon for your attention to detail to make sure that I was satisfied. Thank you BMW Long Beach and Savon for your attention to detail More

Great customer service. Very friendly. Timely as well as quality work. Clean and neat service are. Great communication during the whole process. I would bring my vehicle here again without hesitation. quality work. Clean and neat service are. Great communication during the whole process. I would bring my vehicle here again without hesitation. More

Manny was very nice, attentive, helpful and offered his apologies for the missing part. I was not happy that I did not get the part I needed on my scheduled appointment, and no one seemed to be aware th apologies for the missing part. I was not happy that I did not get the part I needed on my scheduled appointment, and no one seemed to be aware that it was not in stock. A check needs to be made between the people who schedule appointments and the service department who needs to know if a part is available before an appointment is scheduled. I spent a day getting there, disturbing my family for rides and coming home with nothing but frustration. Inhouse communication is the key. More

I had an outstanding experience with Service Advisor, Anthony Moore from Long Beach BMW. He explained the details of my car's service needs to me and made the process quick and easy. Anthony Moore from Long Beach BMW. He explained the details of my car's service needs to me and made the process quick and easy. More

Great service by Anthony; kept me informed throughout the troubleshooting phase. Plenty of service reps and stations to ensure a quick in and out experience and my car came back very clean. Appreciated t the troubleshooting phase. Plenty of service reps and stations to ensure a quick in and out experience and my car came back very clean. Appreciated the COVID protections they have in place. More

Scott was really friendly and helpful. While it was hard being without a car for 4 days they were upfront with the work needing to be done and the price point. Had I known in advance I most likely would hav being without a car for 4 days they were upfront with the work needing to be done and the price point. Had I known in advance I most likely would have used a rental to help me over the course of the week. More

I took my mini last Saturday to be repaired, Tuesday I picked it up and was told all issues were repaired, today as soon as a got on the freeway the car started to have the same problems, they did not fix picked it up and was told all issues were repaired, today as soon as a got on the freeway the car started to have the same problems, they did not fix it! But charged me over $1,000.00. I will call tomorrow and will see what they’re going to do about it, More