Longo Toyota - Service Center

I've had to take my car in several times for various reasons and each and every time I have been there,I am treated as if I was the only customer there.All of the staff are friendly and helpful, You can reasons and each and every time I have been there,I am treated as if I was the only customer there.All of the staff are friendly and helpful, You cannot receive better service that at this dealership. Stephanie More

This is by far the best dealership. They are very helpful. Tom Ryan in service is great to work with making the service experience not a hard thing. He explains the work very well. Longo staff are helpful. Tom Ryan in service is great to work with making the service experience not a hard thing. He explains the work very well. Longo staff are trained very well with customer service. It is nice what they have while you are waiting for your car. If you have kids they have a kid area. Keep up the great work you do. More

I e-mail Mr. Ryan and he always answers my questions and helps me keep my car in tip top shape. I have all 3 Toyota's serviced there. Sometimes they have good deals- and they always strive for top cusomer helps me keep my car in tip top shape. I have all 3 Toyota's serviced there. Sometimes they have good deals- and they always strive for top cusomer satisfaction. Like Starbucks/Subway/AAA there, television, good sitting area, all employees are very helpful and courteous. Only had one major problem there, and they fixed the problem when we told them about it. More

Working with Tom makes getting my car serviced a pleasure! I trust him completely. Longo's quality of work and turn-around time is the unbeatable! I will never, ever take my car to another service p pleasure! I trust him completely. Longo's quality of work and turn-around time is the unbeatable! I will never, ever take my car to another service provider.....Longo Toyota and Tom Ryan are the best!! More

When I hear someone mentioning Longo Toyota and/or I see the words Longo Toyota, several things immediately come to my mind: Tom Ryan, Agent of Change, Professional work ethics, Professional, and a few answ the words Longo Toyota, several things immediately come to my mind: Tom Ryan, Agent of Change, Professional work ethics, Professional, and a few answered questions. Why is Longo Toyota different? As I am approaching 62 years of age, I have come to learn and now understand Longo Toyota; they believe an auto company can produce both a quality product, at a reasonable rate, and that the same auto company can also produce a product—a vehicle, for change. Their point of view is well documented. The evidence and impact of this produced quality product and of these changes are clearly seen in their market placement in the auto industry and through their active focus on the environment, education, safety initiatives and their support of nonprofit organizations that have helped and strengthen diverse communities not only in El Monte, but across the United Sates. How is Longo Toyota different? I would think that there are people in various industries throughout the United States who would define professional work ethics as rules: that explain how employees in the work place could successfully carry out their respective functions—in the workplace—to attain the appearance of being professional. I am sure Longo Toyota has such rules. Of course, these professional work ethics rules will include being creative; objectivity, good time management, great communication skill, excellent interpersonal relationships. And, as one could easily guess, in this context you merely achieve a great knowledge of how to define professional work ethics that might equate to being seen by your employer as a good worker: one who steadfastly follows all the contents of professional work ethics. What is the Longo Toyota difference? Here is a synopsis of what "Merriam" has to say regarding a professional: - an adjective which is defined as such: 1. Conforming to the ethical or technical standards of a profession 2. Exhibiting a courteous... generally businesslike manner in the workplace 3. Gaining livelihood [being paid] in a field (e.g. sports) also engaged in by amateurs 4. Having a permanent career in Beyond the dictionary, we have come to expect that a professional would have the following underlining traits: talent in the associated field, experience, positive ethics, proper decorum, businesslike, mentoring predilection, and a positive reputation. There are several reasons for why we would most likely attribute these as underline traits to a person we name as a professional: especially, when we consider that an Amateur—derived from Latin root word for "Love” do things because they love to do them. Moreover, in our society we have come to understands that a professional do tasks they are paid to do at a certain level of competency that justifies being paid. Namely, the broader traits we would attribute to a professional: Foremost is trustworthiness, helpfulness and caring. These traits are not only traits that we must see being demonstrated by the professional but we must also feel that these traits are being projected from the professional onto us, before we consider such a person to be a true/pure professional. At the risk of repeating, these are the traits we must know are internalized by the professional that we call a professional. Who makes Longo Toyota stand out? Tom Ryan 1. Tom Ryan equals trustworthiness 2. Tom Ryan equals helpful 3. Tom Ryan is committed to caring for both the produced product quality and the client Tom Ryan has shown to both his colleagues, superiors and clients that he cares by being reliable, diligent and that he has a positive attitude with regards to his work, by completing his work on time, not wasting the time of his colleagues or clients, and he manages both his time, colleague and clients time in the most efficient and effective means possible for all concerned with both maintaining an excellent product and maintaining excellent client relationships for the betterment of the Company. And, yes Tom Ryan equals both the product of professionalism: the wanting and needing of its client possessing this quality product that allow them to maintain an intrinsic positive change in their various endeavors—achieved through the maintenance of a vehicle. More

Longo has a great service department, they don't seem to over charge and they always complete repairs/service on your car as promised. The waiting area is clean and comfortable. There are TV's and food loca over charge and they always complete repairs/service on your car as promised. The waiting area is clean and comfortable. There are TV's and food locations on the premises. We have purchesed four vehicles from Longo at terrific prices. They know how to close a deal without keeping you there all day.We like the friendly and knowledgeable sales staff. More

I have been a Longo Toyota customer since 1985. I have I have been a Longo Toyota customer since 1985. I have purchased new cars and used cars from Longo since 1985. I like Longo because their employees I have been a Longo Toyota customer since 1985. I have purchased new cars and used cars from Longo since 1985. I like Longo because their employees demonstrate professionalism. Be it in sales or service, it has been my experience that at Longo they care about treating customers with respect. My example of this is an employee named Tom Ryan. I've trusted Mr. Ryan with all of my vehicle repairs since 1987. Tom has an excellent way of treating clients. He is always friendly,upbeat, cheerful and knowledgeable. Those who know Mr. Ryan well, know that he will always be there to help you. If your car issue extends beyond the purview of Longo Toyota, Tom is smart and knows what to tell you to resolve your car problem. He will go above and beyond his job description if it is within his humanly powers. Without divulging compromising details, I know first hand that my testimony is true. If you want someone to count on for car repair maintenance or repair service, someone you can trust, I recommend Tom Ryan. If you are in the market for a used car at Longo, insist on Fred Williams. You might need an appointment, but it is worth the wait. You'll be treated fairly and honestly. Fred also has a good sense of humor. More

Excellent Customer Service! There is another Toyota dealership in my town but I drive out of my way to go to Longo for the GREAT CUSTOMER SERVICE. I feel that Tom Ryan and his team always give me hones dealership in my town but I drive out of my way to go to Longo for the GREAT CUSTOMER SERVICE. I feel that Tom Ryan and his team always give me honest, fast, reliable service and advice when it comes to my car. They make me feel like my car and my time are very important to them! More