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Lou Bachrodt Auto Mall
Rockford, IL
2,155 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,155 reviews
April 20, 2015
My experience with Brandon Campbell and J.R. Brandon and J.R. did a fantastic job working together to find the right vehicle for me. It wasn't easy at first but through negotiations I found the p Brandon and J.R. did a fantastic job working together to find the right vehicle for me. It wasn't easy at first but through negotiations I found the perfect car for me. They were very professional, well spoken, and very helpful. More
by dillagence779
Employees Worked With
Jermicia Newsome, Brandon Campbell, JR Henry
Helpful April 20, 2015
I have never had a more positive car buying experience! I was so pleased with the service, help in all aspects of the purchase, and especially with my wonderful new car! My expectations were exceeded by ov I was so pleased with the service, help in all aspects of the purchase, and especially with my wonderful new car! My expectations were exceeded by over 100% in every area. Recommending Lou Bachrodt to everyone we know. More
by Christine
Employees Worked With
Kevin Lee
April 20, 2015
Fast, simple and straight to your overall goal Great wonderful experience! I was overwhelmed with how much they were willing to work with me to get me in the car I wanted! I'm truly blessed and for Great wonderful experience! I was overwhelmed with how much they were willing to work with me to get me in the car I wanted! I'm truly blessed and forever grateful for this opportunity!! More
by Cargal
April 18, 2015
Very pleasant Fil was my salesman and was very friendly, helpful and explained every step of the process, my vehicle was cleaned amd has was added at the time of de Fil was my salesman and was very friendly, helpful and explained every step of the process, my vehicle was cleaned amd has was added at the time of delivery. More
by Donna.r
Employees Worked With
Fil Sotomayor
April 11, 2015
third gmc truck purchase Was my third truck in less than 10 years and i wont go anywhere else traded in my 13' sierra for a 2015 it was the second truck i have worked with Ron Was my third truck in less than 10 years and i wont go anywhere else traded in my 13' sierra for a 2015 it was the second truck i have worked with Ron Freeman with and i think he is probably the best salesmen ive meet there hands down. More
by gmcguy86
April 11, 2015
My first new car - thanks Josh This was my first new car purchase and Josh made it a very enjoyable experience. He found the vehicle that fit my needs perfectly. If you are in the This was my first new car purchase and Josh made it a very enjoyable experience. He found the vehicle that fit my needs perfectly. If you are in the market for a vehicle, then Josh is the person to talk to. You won't be disappointed. More
by scarlet1
Employees Worked With
Joshua Schneider, Ed Sennett
April 09, 2015
Did a vehicle trade I traded my vehicle and Al Luna was one of the best sales person I have ever encountered. Knowledgable, generous with his time , patient, and just an I traded my vehicle and Al Luna was one of the best sales person I have ever encountered. Knowledgable, generous with his time , patient, and just an all around great guy! More
by carr073
Employees Worked With
Mitch Nelson, Al Luna
April 06, 2015
Our new Buick Enclave This new Enclave was our second Buick purchased from Ron Freeman and we think Ron is great. He is very professional and not at all high pressure. I This new Enclave was our second Buick purchased from Ron Freeman and we think Ron is great. He is very professional and not at all high pressure. I would highly recommend asking for Ron when you visit Lou Bachrodt. More
by iroczman
April 03, 2015
Highly recommend Courtney Karau Courtney Karau is my preferred service representative for my 2008 VW Rabbit. She is prompt with phone messages, honors discount coupons, accurately r Courtney Karau is my preferred service representative for my 2008 VW Rabbit. She is prompt with phone messages, honors discount coupons, accurately records information for the service tech. SGS More
by SGS
Employees Worked With
Courtney Karau
March 31, 2015
Highly Recommend JR Henry I bought my first car two weeks ago from JR and he was amazing! My mother also purchases cars from him and she has never complained about this dealers I bought my first car two weeks ago from JR and he was amazing! My mother also purchases cars from him and she has never complained about this dealership. I'm new to the entire process of purchasing a car, but he made me feel comfortable and offered the best advice for my budget and safety. After a brief conversation he recommended that I purchase a slightly used Chevy Cruze. Of course it's a great car, but I had to look around to feel comfortable about my decision. He was patient with me and made sure that I understood the cost and safety differences of all the cars I showed interest in. I did purchase the 2013 Chevy Cruze and I LOVE IT! I have no complaints. He even called me to ensure that I'm happy with the vehicle. JR made sure that my budget was in the forefront of the conversations. He was straightforward and didn't waste my time. Before I left he made sure I understood the car details and specifications. He also ensured that my OnStar and FX Radio were set up before I left. When I left the dealership I had nothing to worry about! I would HIGHLY recommend purchasing your car from JR. P.S. While I was at the dealership there was another family that requested him because they purchased a car from him previously and only wanted to work with him! So, I'm not the only person that feels this way. More
by ABurks
Employees Worked With
JR Henry
