All Salespeople
Sales Department
Lou Bachrodt Auto Mall
Rockford, IL
2,155 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
July 31, 2020
I came to Lou Bachrodt needing to buy a car for the first
time after mine broke down and I received excellent service through a stressful time. Both Al Luna and Fil went above and beyond and I’m so happy wit
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by Amycampbell0598
Employees Worked With
Al Luna, Fil Sotomayor
July 31, 2020
Al was an amazing sales rep. He ensured that I felt
comfortable with my car before I left the lot and even helped me set up all of the online components. I appreciate having his help and patience durin
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by Awash80
Employees Worked With
Al Luna
July 31, 2020
Was a great experience Great communication and
Was a great experience
Great communication and service
Jenny was great to work with and Patty was Very helpful
Would highly recommend to anyone pu
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by Mxrider520
Employees Worked With
Jennifer Morelock