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Evansville Kia - Service Center

Evansville, IN

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21 Reviews

21 Reviews of Evansville Kia - Service Center

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July 12, 2023

I purchased a kia 2026 and realized I have a problem with the oil. They have a law suit against that problem. No salesman told me about so I went to service center they basically told me I was screwed. More

by raover1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Cates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan brown
October 20, 2022

I bought a brand new KIA with a warranty for piece of mind. This was a big mistake. My 2021 seltos has already had engine replaced this took roughly 3-4 months. Got that fixed and since then my car would More

by Brittny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kia
November 11, 2019

call them on Thursday said I needed a fog light replaced; they told me to bring it in Saturday morning whenever we got there and they would take care of it I was very pleased with your service did not wait l More

by Lora Petersen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Gate’s Service assistant
Nov 13, 2019 -

Lou Fusz Kia Evansville responded

Thank you for the fantastic review, Lora! Our service team is glad you had a quick and easy experience with them. We hope you enjoyed your car wash. We look forward to serving you again in the future!

September 13, 2018

Paint We had a major issue with the paint on my husbands 2016 Kia. After some research on our part and dealing with Mr. David Cates, our issues were dealt w More

by Jamie783
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cates
Sep 17, 2018 -

Lou Fusz Kia Evansville responded

Jamie - We are very sorry to hear that your husband had a poor experience with our dealership. At Evansville, we try to treat every situation that arises with the utmost attention. We did not intend to give off the impression that we do not stand by our product. We take great pride in being able to represent the Evansville Kia family and our products. We understand the frustration with your 2016 Optima already showing signs of wear on its front bumper - please give Dave Cates a call at (812)473-0215, and we’d be happy with the opportunity to try and make this right.

January 19, 2016

Outstanding customer service Overall very friendly and helpful, they genuinely care about their customers. Service staff is timely and professional and everyone I encountered from More

by Alex_meyer5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Simpson
January 17, 2016

Unethical service Steered clear of this dealership. I took my 2011 in to get a recall done and exactly two weeks later, my transmission goes out, as well as the gear sh More

by Beatyourface123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager and employees/the whole cult of low life corrupt empoyees
January 05, 2016

Great experience Professional, courteous and did the job well. Great service department. Happy to know this group will be who I work with for my new KIA Soul. Plus More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure - JT was primary
December 26, 2015

Great!!! I had bought a 2014 Kia Sportage from another independent dealer I was told everything was good and that it had been in a minor accident but was fixe More

by Kiamanforlife
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Ferguson, Leroy Bass
December 15, 2015

A one service I came a week early by mistake and they kindly did the service anyway. I was embarressed but they said it was ok. They are working to get my account More

by Bitsy3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I wish I know their names but 1 and2 space. I was sick and they were so kind to me.
November 26, 2015

Great customer service! My car was in for scheduled maintenance and as usual, was completed quicker than I expected. All the staff was friendly! I would recommend this deal More

by luvmyvolvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda
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