Kris was one of MANY amazing staff members at this dealership. I could not be more pleased with my experience or my decision with choosing Lou Fusz!

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Kris was very professional and knowledgeable. We felt very comfortable buying our Toyota from him. We felt that he was genuinely interested in our business.

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I intended to buy a new car and I had already been to a few other Toyota dealerships to check cars and prices when a friend recommended that I look at Lou Fusz and see Jim Donohue. That was the best decision I ever made. I was so impressed with the Lou Fusz dealership and Jim Donohue, that I bought a new Avalon that same day. From the time I walked into the dealership until I picked up my new car a few weeks later, it was a positive experience. Jim Donohue was friendly, knowledgeable, and helpful. He answered all my questions without hesitation and in terms I could understand. He did not try to pressure me into buying a car and worked with me on the price. Until now, I didn't know that buying a car could be such an enjoyable experience. Jim explained all the possible options for the car and the many perks Lou Fusz offers after the sale--too many to mention here. Jim called me personally the next day to thank me for my purchase and Lou Fusz emailed a video with the same message. I have had my new Avalon for about 2 weeks and I love it. Any time I have questions, Jim is happy to answer them. Jim gives truly exceptional service before and after the sale! This dealership makes you feel appreciated.
When I picked up the car, I met with Brian Summerville who explained financing options and extended warranty protection plans. He took the time to explain all options in detail and did not try to pressure me into purchasing one that day. He was very friendly, competent and helpful. Brian worked with us to select the plan that would best fit our needs. It was another great experience at Lou Fusz.
All of the people I have met at Lou Fusz are friendly and helpful. They really make you feel like a valued customer and make you want to come back. I would highly recommend this dealership, and in particular Jim Donohue, to my friends and family! Thanks, Jim, for great service and a great experience!

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We are happy with our new RAV4 - it suits our needs perfectly. Jim Donahue
found the car we wanted and had it brought in from Indiana. Everyone at the
dealership was friendly and helpful.

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Adam Schoeler was my salesperson he was very knowledgeable about any question I had about the vehicles in which I was interested. When I purchased my vehicle he explained in detail how everything worked. I would feel comfortable recommending him to somebody that I knew was interested in purchasing a vehicle. I also would like to recommend Steve Hoenig my finance manager who more than surpassed my expectations on financing my vehicle. This is the 3rd vehicle that I have purchased from Lou Fusz over the last 20 years, 1 used and 2 new Toyotas. I have never been disappointed in dealing with this dealership.

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i bought my second car in 3 months from James Conaway. Two simple reasons why I chose Lou Fusz to purchase both cars. First, James Conaway was extremely knowledgeable about the entire family of Toyota products. Cerntainly does not hurt that he works for an outstanding dealership Lou Fusz in Kirkwood. That was important to me as a buyer. The second reason and less lucky reason I chose James and Lou Fusz is that my neighbor's tree fell on my 3 month old car with only 3,500 miles on it. Car totaled. The first car buying experience was extremely satisfying and there was no compelling reason to look anywhere else. I had a problem with a totaled car and Lou Fusz was there to help. You can not beat that. Give Lou Fusz and James a chance....they will not disappoint.

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I came into Lou Fusz Toyota last week to buy a Toyota Tacoma and dealt with Jimmy Conaway.He was very professional and easy to work with.He was able to get me the truck I found on another Toyota lot and made the sale's experience , like sitting in your own home having a drink and talking to someone you knew for a long time.Jimmy answered every question I had about the truck and went over everything on the truck and when I left I felt like I knew where everything was and how to operate everything . I love this truck and it's probably the best truck I ever bought and I will recomend Jimmy to my friends and will also buy my next car from Jimmy.

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I recently bought a 2013 Toyota Camry at Lou Fusz Toyota. Nancy Schubert handled the sale and she was very pleasant to work with; she is friendly and easy to talk to and made the entire experience easy and stress-free. After the sale, Nancy spent a LOT of time with us showing and explaining all of the features of our new car (she owns a 2013 Camry as well). I would definitely recommend the Camry, Lou Fusz Toyota and Nancy Schubert to anyone considering a new car. BONUS: one of the reasons I chose Lou Fusz Toyota is because I bought my new 1999 Camry there 14 years ago, and I have been VERY impressed with their service department (Mike, Scott, Warren, Larry...) over the past 14 years.

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I went to this Dealer with a friend after having a bad experience in another Toyota Dealer in the area and this is the best Service you can get. They really go the extra mile for their customers, sending a shuttle to the train station to pick him up, The price was already good and they went even lower for the customer, this is all you want to get when you're looking to buy a new or used car. The car we bought was used with 50k miles and nobody believes it when they see the condition of the car and how nice it looks, great experience, highly recommended

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This dealership found the car I wanted within days, and sent many emails with information I needed to make the right choice, including comparison data with the other car I was considering. They offered many extra services and warranties that made me want to buy my car from this dealership in particilar. My dealer was available when I wanted to schedule meetings and was pleasant when negotiating a price. He took a considerable amount of time showing me every detail of my new car before I drove it off the lot. The financing process went smoothly and I love my new 4Runner.

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