Lovering Volvo Cars Nashua
Nashua, NH
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I would highly recommend this dealer and I could not have been more pleased with everyone I spoke with. We have purchased from Lovering in the past and found them to be honest and sincere in their dealings. been more pleased with everyone I spoke with. We have purchased from Lovering in the past and found them to be honest and sincere in their dealings. Regretfully I ended up purchasing a car elsewhere (different brand), but if I was inclined to take on more debt, the vehicle and price offered was fair. The person in finance was terrific and found the lowest rates available and was never felt any pressure to make quick decision. I wish the car buying experience was as positive with the vast majority of other dealers. More
By far, the best dealership I have ever had the pleasure of working with. I have purchased two XC90's over the last 4 years from them. No undo sales presure and very knowledgable staff. Credit department of working with. I have purchased two XC90's over the last 4 years from them. No undo sales presure and very knowledgable staff. Credit department had issues with my paperwork and I had to come back in to sign the same paperwork twice and they gave me a free detailing. The cars have been almost exclusively serviced by them and they have always delivered the car, clean, washed, and ready when promised. The one time they were unable to complete the repair because of part stock, the supplied me with a car off their lot to use. One of the best aspects, they greet me by name with a friendly smile everytime I come in for service. Rick and the entire staff are fantastic. More
I brought my car in today at 8am to inquire about an ipod adapter. Since the labor charge depends on whether the car is already "prepped" for navigation and/or satellite radio, and since I didn't know for adapter. Since the labor charge depends on whether the car is already "prepped" for navigation and/or satellite radio, and since I didn't know for sure despite not having these features, I specifically asked them to inspect the car and give me an estimate of labor, PRIOR to moving forward with the installation. They called me at 4pm to say that the technician made a mistake and started the install...and therefore they'd need to keep the car for another day to uninstall. They claim it was a miscommunication. AMAZINGLY TYPICAL FOR THIS DEALERSHIP TO WASTE CUSTOMER TIME WITH INCOMPETANCY. More
I recommend this dealership because it is the only Volvo dealer in the area, and has provided me with a positive sales and service experience. That being said, I have had better service experiences with dea dealer in the area, and has provided me with a positive sales and service experience. That being said, I have had better service experiences with dealerships for other car brands. (such as Saab) As such, I believe Lovering - Nashua could vastly improve their customer interaction. More