Tristian Hatcher, the sales representative, was knowledgeable, respectful, and very helpful. While I was not sure of the specific vehicle that would meet my need, he showed me several different styles and provided detailed information on each. He allowed me to conduct my own analysis on the vehicles and did not pressure me to make an immediate decision. The process for completing the transaction was efficient and the delivery of my new Highlander was a very good experience.
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