Loyalty Chevrolet Cadillac

Kaitlyn Ussery was very nice and kept me informed about my vehicle. I felt that she understood about my feelings and made sure I was comfortable in the decisions about my vehicle. I will keep coming to Lo my vehicle. I felt that she understood about my feelings and made sure I was comfortable in the decisions about my vehicle. I will keep coming to Loyalty Chevrolet Cadillac to get my car serviced because of the great customer service and fast turnaround time. Although I had to bring my vehicle back after I left the place, everyone especially Kaitlyn.were very understanding, listened to my problem and treated me with respect as I was none too happy to be bringing it back as soon as I left the dealership. I will buy my next car from you. Thank you. More

2 RECALLS WERE DONE, I WAS TOLD THEY WOULD NEED TO KEP MY TRUCK ALL DAY. THEY HAD IT KNOCKED IN 5 HOURS IT WAS READY TO BE PICKED UP. THERE WHOLE SERVICE TEAM HAS GOT IT TOGETHER. THEY ALWAYS DO EXACTLY WHA TRUCK ALL DAY. THEY HAD IT KNOCKED IN 5 HOURS IT WAS READY TO BE PICKED UP. THERE WHOLE SERVICE TEAM HAS GOT IT TOGETHER. THEY ALWAYS DO EXACTLY WHAT THEY SAY. THEY KEEP YOU INFORMED THE WHOLE WAY. More

Attentive, knowledgeable technicians. I was especially pleased with the service provided by Nikki Harmon. She was, as always, pleasant and considerate. The service (purchase of four new t I was especially pleased with the service provided by Nikki Harmon. She was, as always, pleasant and considerate. The service (purchase of four new tires, etc.) wasprovided promptly and efficiently. More

I cannot speak highly enough about the service I receive at Loyalty Chevrolet Cadillac. Over the years we’ve owned many cars—Hondas, Toyotas, and Volvos—but our service experiences elsewhere were often disa at Loyalty Chevrolet Cadillac. Over the years we’ve owned many cars—Hondas, Toyotas, and Volvos—but our service experiences elsewhere were often disappointing, and at times I felt taken advantage of. In contrast, working with our service advisor, Kaitlyn Ussery, has been an absolute pleasure. She always fits us in quickly, clearly explains what needs to be done, and executes flawlessly. Most importantly, she genuinely cares about keeping our costs reasonable, and we trust her completely. The exceptional service we’ve received here will absolutely influence our decision when it comes time to purchase our next car. More

Pam Jaworski was very thorough in all aspects of our transaction. She was able to answer all of our questions with complete confidence. transaction. She was able to answer all of our questions with complete confidence. More

Brought my truck in for inspection, oil change and 50,000 mile maintenance. Was having an issue with sluggish starts and asked them to check it out. Dropped the truck off Monday afternoon (appointment was mile maintenance. Was having an issue with sluggish starts and asked them to check it out. Dropped the truck off Monday afternoon (appointment was for 1:30 Tuesday). Got a call at 9 am Tuesday explaining the issue with the truck. Received a follow up call at noon telling me the truck was ready for pick up. Mallory Bishop does an excellent job explaining everything. Only issue I have is the diagnostic fee of $199.00. If I am letting you do the work, the diagnostic fee should be waived. If I am taking it somewhere else for a second opinion then charge the fee. Other than that, excellent job Loyalty Chevrolet!!! More

Niki Harmon is very courteous and helpful with my Acadia, even when I miss my appointment even when I miss my appointment More

Trey Kight is the best - fabulous attention and care. Thank you Loyalty for hiring service people like Trey. Thank you Loyalty for hiring service people like Trey. More

Nicki Harmon has been a great help to me and my car. Thank you for your service. Thank you for your service. More

I had the pleasure with dealing with malaroy Bishop verg good she was very helpful and friendly Kudos to her Excellent job well done good she was very helpful and friendly Kudos to her Excellent job well done More