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Loyalty Chevrolet Cadillac
Williamsburg, VA
337 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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337 Reviews of Loyalty Chevrolet Cadillac
July 24, 2025
Got a great truck for a great price. I would like to point out that I came in one day and had a pretty bad experience with the store manager that was on that day. However, I went back th I would like to point out that I came in one day and had a pretty bad experience with the store manager that was on that day. However, I went back the second day and the manager that was on duty Made the situation much better was very professional and because of him in this great salesman I had I would go buy another truck however, if the original store manager was there when I walked in, I would walk out. More
by vhud
Employees Worked With
Adrien Trumpler , Danny Moss, Laine Wrann
July 24, 2025
Niki Service Rep. was courteous. She immediately met me and explained the process to service my 2015 GMC Canyon. Service was completed on time. Throughout my appointm was courteous. She immediately met me and explained the process to service my 2015 GMC Canyon. Service was completed on time. Throughout my appointment and interactions Niki was first rate. I'll return to her for any future service requirements. More
by cjwgolfer
Employees Worked With
Niki
July 23, 2025
It's a place I trust with all my cars need. Trey, has been able to explain everything i need to know about what needs to be done, while I'm there. Trey, has been able to explain everything i need to know about what needs to be done, while I'm there. More
by 4pinky
Employees Worked With
Trey kight
July 22, 2025
I took my 2024 Silverado to Loyalty Cheverolet on 07/21/2025 for service. As always, my service representative, Nikki Harmon, makes the entire experience 5 stars. She is truly a top-notch professio 07/21/2025 for service. As always, my service representative, Nikki Harmon, makes the entire experience 5 stars. She is truly a top-notch professional in her field. The service department does excellent work and is staffed with exceptionally friendly and professional staff. More
by Mike M
Employees Worked With
Nikki Harmon, service department
July 21, 2025
The customer service was very good. They took the time to show me a video footage of my vehicle and recommend repairs. I would recommend this dealership to anyone They took the time to show me a video footage of my vehicle and recommend repairs. I would recommend this dealership to anyone More
by nroooe
Employees Worked With
Service Dept.
July 19, 2025
I called to have my corvette inspected and 4 recalls. Kaitlyn Ussery was my service advisor. I was completely impressed with her professionalism, knowledge and customer service! She took the time to e Kaitlyn Ussery was my service advisor. I was completely impressed with her professionalism, knowledge and customer service! She took the time to explain everything! I also loved the video of under the car! Kaitlyn kept me updated on my service and when it would be finished for pickup. She was excellent! She is an outstanding person for your company. More
by Kelley.dively
Employees Worked With
Kaitlyn Ussery
