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Klaben Ford Lincoln of Warren

Warren, OH

4.9
3,622 Reviews
On behalf of our entire staff, we would like to welcome you and thank you for visiting. We are committed to delivering superior sales and service experiences for our customers...everyday! We strive to make every customer's experience and interaction with Klaben friendly, simple, straightforward and productive. We look forward to hearing from you and welcome your feedback.
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3853 Youngstown Rd.

Warren, OH

44484

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Showing 3,622 reviews

May 29, 2026

I was treated with respect and there was no aggressive sales rhetoric used. Also never felt pressure to decide to purchase a car. I told Chuck I needed to go home & look at my finances and there was no More

by jlmd19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Potashnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026

Not dealing with anyone else as far as I’m concerned best place to deal with More

by cablehog03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2026

Went in for a recall to service dept. Courteous staff, quick service, and all is fine with my Ford Edge. What more could you ask for ? More

by CRAZYDAVELBS9749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Abdallah
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2026

Everyone was very courteous and pleasant and very nice to work with. We had a very good experience with everyone. More

by AJBISH2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gilbert Perrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2026

It was great working with Niall. I had several things I asked Niall about and he handled them with ease. He was thorough and courteous. When my service was complete he went over t More

by RGAPRESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2026

they replaced rear brakes. very bad shimmer in steering wheel when brakes are applied. service tech and valet didn't notice or comment. More

by Pjbowser13
Workmanship
Recommend Dealer
No
Employees Worked With
Mo Abdallah
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2026 -

Klaben Ford Lincoln of Warren responded

Pat, Thank you for taking the time to complete a review of our company. We apologize for the poor experience you've described regarding your most recent pick-up and delivery event to service your vehicle. We performed the Works Package which includes the oil change and tire rotation. In addition, we replaced brake pads, the cabin filter and the air filter. After returning your vehicle, you discovered a shimmer in your steering wheel that was overlooked by our technician and our valet driver. This was a clear failure on our part. No excuses. Your feedback is valuable and will be shared with all the appropriate members of our team. This scenario will be used as a coaching lesson to help improve the guest experience. As we discussed on the phone, we value your loyalty and are committed to resolving this issue when we pick up your vehicle on Friday. Again, we apologize for your dissatisfaction. Thank you. The Klaben Leadership Team (330) 369-4444 Ext 113

May 08, 2026

I have never had a problem with Klaben. The pickup service is a great service to have. More

by SASHEELY12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Niall McGee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Siefert
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Showen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Cramer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Vince Zingaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Killa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Abdallah
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2026

This dealership is very professional. They get the job done in a timely manner. I waited for my car and it was a short wait. Wear a jacket in there, bit chilly!! More

by marclynn_82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026

Both Niall and the Klaben family have always provided top notch customer service and consistently worked hard to meet all my needs! More

by bluepride27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Siefert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026

Purchased my truck from Mike Urbania! He always makes the buying experience so easy! Would highly recommend Mike Urbania and Klaben Ford of Warren! More

by CHERIETHEPETANGEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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