Lucas Ford of Burlington - Service Center

Excellent customer service when I called up. Plus when I Excellent customer service when I called up. Plus when I arrived. One thing I wasn’t happy with, is my passenger seat has a dirt or grease stain on t Excellent customer service when I called up. Plus when I arrived. One thing I wasn’t happy with, is my passenger seat has a dirt or grease stain on the tip of the seat. I had just noticed it. And they didn’t clean it up. That’s my only complaint I have. More

The service desk at Lucas was so friendly, prompt and accommodating! My service was quick and thorough and the desk had great communication throughout the entire process. Usually I dread taking a car in accommodating! My service was quick and thorough and the desk had great communication throughout the entire process. Usually I dread taking a car in for maintenance, but, Lucas Ford is quick and painless! More

The service department was top-notch! They were able to diagnose and fix my problem and I had my truck back within a couple days diagnose and fix my problem and I had my truck back within a couple days More

Fast friendly service Service is always fast and service reps are friendly and courteous. Service techs are thorough and professional. Prices are more reasonable than other Service is always fast and service reps are friendly and courteous. Service techs are thorough and professional. Prices are more reasonable than other oil change chains. I would recommend them. More

44K Service Eric was great dealing with unsatisfied customer. Still could not find strange noise coming from my vehicle. Still not happy with this service departm Eric was great dealing with unsatisfied customer. Still could not find strange noise coming from my vehicle. Still not happy with this service department will try again. More

Lucas has been my go to dealership since 1991, I’ve sent many friends and family members because they do not disappoint. Sales and service teams are exemplary!! many friends and family members because they do not disappoint. Sales and service teams are exemplary!! More

NEVER HAD A BAD DAY !! MY EXPERIENCE WITH FORD SERVICE DEPARTMENT IN THIS TIME OF CRISIS WAS SAFE AND SATIFACTORY THE BROTHA AT THE COUNTER WAS FRENDLY. THE SERVICE WORKS FO MY EXPERIENCE WITH FORD SERVICE DEPARTMENT IN THIS TIME OF CRISIS WAS SAFE AND SATIFACTORY THE BROTHA AT THE COUNTER WAS FRENDLY. THE SERVICE WORKS FOR ME . GREAT !! More

My experience with Lucas Ford has always been phenomenal with customer service and the servici6of my vehicle. Recommended very highly this dealership for your needs. with customer service and the servici6of my vehicle. Recommended very highly this dealership for your needs. More

Oil Change On Saturday, 7 Mar 2020, I was able to receive a same-day appointment for my vehicle. Your Ford team was awesome, vacuumed my vehicle and went the ex On Saturday, 7 Mar 2020, I was able to receive a same-day appointment for my vehicle. Your Ford team was awesome, vacuumed my vehicle and went the extra mile to assist me with setting up my cargo net for the trunk. The overall service was phenomenal and I truly thank everyone involved. More

My experience was a positive one. Alex was very helpful. He explained everything and kept me informed while my car was in for service. He got me a rental within a few days. He explained everything and kept me informed while my car was in for service. He got me a rental within a few days. More