Read Reviews Lunde's Peoria Volkswagen

Lunde's Peoria Volkswagen

Lunde's Peoria Volkswagen

8801 West Bell Road
Peoria, Arizona 85382


Sales: (623) 875-4000
Service: (623) 875-4000
Parts: (623) 875-4005

Lunde's Peoria Volkswagen
Manufacturer: Volkswagen

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.9

24-Month Rating

based on 157 reviews

4.9

4.9 out of 5

157 lifetime reviews

Lunde's Peoria Volkswagen

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Certified: Lunde's Peoria Volkswagen

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Lunde's Peoria Volkswagen has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Lunde's Peoria Volkswagen

Independently owned and operated by Dennis Lunde, we are home to the 7-day money back guarantee on our new and used cars. This guarantee is just one example of how we aim to be the premier VW dealer in Phoenix, AZ.

As your regional Phoenix VW dealer we offer a fully certified service department to make sure your Volkswagen vehicle is operating smoothly for many miles to come. From oil changes and tire rotations to major service, don't trust your Volkswagen to anyone other than the experts at Lunde's Peoria Volkswagen. We have ten technicians including one of the few VW Master Techs in the valley with 41 years of experience. Our parts manager has been with Volkswagen for 17 years

Our Location

Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 11:00 AM - 5:00 PM


Our Amenities

After Hours Drop-Off Free Loaner Cars
Automated Car Wash Free WiFi
Cable TV Parts Store
Children's Play Room Pet Friendly
Customer Lounge Area Shuttle Service
Drive-In Service Television
Express Service Vending Machines
Free Coffee

mike1451
4/3/2013 10:47:35 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brad ThompsonBrad Thompson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lunde's Peoria Volkswagen:

By far the easiest and most memorable car buying experience. Brad was incredible! We solidified the deal over the net and had not seen the car personally beforehand. We relied on Brad's judgment which was spot on.

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maxtheman2
3/31/2013 9:01:02 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Daniel BaileyDaniel Bailey
Rick DoschadisRick Doschadis
Bennet ForemanBennet Foreman
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    N/A
  • Overall Score:

    4.7

My Review Of Lunde's Peoria Volkswagen:

Very pleased with Bennet Foreman, she is personable, responsive and pleasant. Rick Doschadis was exceptionally nice and helpful when he delivered our car. (also had a clever sense of humor). Accounting dept. needs to speed up their act...a month to get a title is a bit ridiculous. The general sales manager also needs to realize that "one size (policy) does not fit all" when he insisted on a wire transfer. This is the second vehicle we have purchased over the internet from Lunde's. Overall they are exceptional in customer service and would recommend to anyone considering buying a car on-line to choose Peoria VW.

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UAELF07
3/30/2013 12:45:55 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rick DoschadisRick Doschadis
Chase  WorthyChase Worthy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lunde's Peoria Volkswagen:

We had a wonderful experience at Lunde's Peoria Volkswagen! Everyone was so friendly, the atmosphere was great, and it was such a stress-free car buying experience. I had a car delivered from out of state, and the customer service and follow up from everyone on the team was fantastic. They kept me in the loop on when it would arrive, and even had it come in 2 weeks early! I have always had Volkswagen's, but it's always a matter of where you are going to purchase from. I will always return to Lunde's, and would refer any friends and family there who are looking to purchase a car.

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boogirl1
3/29/2013 8:30:57 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Daniel BaileyDaniel Bailey
Bennet ForemanBennet Foreman
Brad ThompsonBrad Thompson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lunde's Peoria Volkswagen:

This was the best experience I have every had purchasing a vehicle. As a HR Manager for a major corporation that prides itself on customer service, I can tell you the customer service, relax atmosphere and complete over all comfort I felt dealing with Bennet, Daniel and Brad has been unmatched by all other dealerships.

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CarolinaTaylor
3/29/2013 8:17:16 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Miguel GarciaMiguel Garcia
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lunde's Peoria Volkswagen:

I like the approach of not pressuring the customer, I end not buying anything under pressure, the staff was very helpful, the car price was wonderful, overall I am satisfied with my experience at this car dealer, they are excellent, knowledgeable, helpful, friendly, understandable and respectful of the customer decisions I really appreciate that.

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Tjwhitson
3/23/2013 8:00:36 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Doug LuomaDoug Luoma
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lunde's Peoria Volkswagen:

I walked into this dealership because it had such amazing reviews on both Yelp and Google. Lund's reflected those reviews 100%. I felt welcome from the moment I walked in. Doug Luoma was incredibly kind and was extremely knowledgable of all the vehicles there. He truly believes that Volkswagen builds amazing vehicles and it lead to my purchase on a 2012 Passat. I shopped them first, went and checked out all of the dealerships around, and still ca,e back because there was no comparison. This is how a car dealership should be ran.

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robertvelez
3/22/2013 7:04:51 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ron CarterRon Carter
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lunde's Peoria Volkswagen:

I must say that from start to finish with the whole new car buying process was first class. No haggling No pressure sales just top notch service and treatment.

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kimleeorona
3/20/2013 10:37:03 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Xavier BrizarXavier Brizar
Dean MinetteDean Minette
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lunde's Peoria Volkswagen:

Every aspect of my 2013 VW Beetle TDI purchase met or exceeded my expectations. I had already made up my mind what I wanted to buy and was dealing with another dealership via the internet when I happened to read a consumer review about Lunde VW. Out of curiosity I visited their website, found a vehicle I loved and initiated an internet quote. Xavier responded quickly, gave me a no haggle bottom line quote and after a few emails back and forth we settled on a price I was happy with. Living 250 miles from the dealership, I bought the vehicle on-line and had the vehicle personally delivered to me by Dean Minette. Seeing my new vehicle for the first time AFTER purchase, I was thrilled!!! Having bought several new vehicles over the years, this purchase was easier and less stressful than any before. When I purchase my next VW it will be from Lunde. Thank you!!! K. Orona Springerville, AZ

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BConyne
3/20/2013 1:29:32 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Daniel BaileyDaniel Bailey
Xavier BrizarXavier Brizar
Bennet ForemanBennet Foreman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lunde's Peoria Volkswagen:

Very open, honest folks who treat you right and give you the best deal they possibly can. Very personal service and they greet you with a smile, show you the CarFax (used car purchase), and walk through the process as methodically as needed. Highly recommended!

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RVBERG
2/13/2013 9:39:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rick DoschadisRick Doschadis
Jack JenkinsJack Jenkins
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lunde's Peoria Volkswagen:

Buying a new car should be a feel good experience. That is not the way it is at most dealership with their high pressure sales efforts. Jack Jenkins was a true professional who treats you like a friend. Jack and Rick Doschadis put forth extra effort to find the car I was looking for. This was a rewarding and feel good experience.

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