Lundgren Honda of Greenfield - Service Center

SAVED MY MOTHER 450 BUCKS !! Hey folks, wanted to give a shout out to Rob Avery for excellent service work. I called up to schedule a $450.00 job on my mothers car and after ex Hey folks, wanted to give a shout out to Rob Avery for excellent service work. I called up to schedule a $450.00 job on my mothers car and after explaining what I wanted Rob gave me a quick quiz and determined what I needed was actually under a warranty extension from Honda...... cost me nothing !!!!!!!!!!!!! What a great way to treat a customer. Had he not told me about it I would have paid to have the car fixed and been out $450.00. I find it encouraging in this day and age of shops looking to make a quick buck that he took the time to ask and offer information that saved me ALOT of money. Thank you Rob More

I walked into lundgren Honda of Greenfield, I formally knew it as Lorenz Honda. I just moved back into the area and my parents had always gone to lorenz, so I figured I would go to lundgren as I only need knew it as Lorenz Honda. I just moved back into the area and my parents had always gone to lorenz, so I figured I would go to lundgren as I only needed a key fob programmed for my Dodge Durango. I know they specialize in honda but I figured it was such a simple task that it would be ok that I was asking on behalf of my dodge. I walked into the service departemnt and asked if they could program my key fob from a dakota to a dodge and the person at the front desk clearly looked at me and said, "Does it look like we deal with dodges?". i was disgusted. I went to the parts dept. and there I got a nice answer of they can not do it and recommend that I go else where. I was disgusted with the front door person, which I believe was the service manager. He was rude and acted like I was stupid. Obviously I know enough about cars that the key fob has to be programmend. I just didnt know if they could do it or not, THEY DID NOT NEED TO BE RUDE! More

In mid August my wife and I were driving from our home in Grafton, MA to visit our daughter in northern Vermont. While on Route 2, heading West, I noticed the engine light on the dashboard had come on. As I Grafton, MA to visit our daughter in northern Vermont. While on Route 2, heading West, I noticed the engine light on the dashboard had come on. As I drove, my wife checked the owner's manual and we decided that we needed to have this looked into. As we approached Greenfield we asked directions to a Honda dealer and were told of Lundgren. We found them and entered the service department and spoke with Peter. He had us pull into the service bay and then he had a tech come out and analyse the problem. We were assured that the computer code for the problem would not in any way impair the engine's performance. For all this very prompt and thoughtful service there was NO charge. We had never been to Lundgren prior to this visit, but would highly recommend this dealership to one and all. PS - the light still comes and goes on the dash and we still have had absolutely no problem. Our local dealer has verified the finding we obtained that day. Thank you Lundgren Honda of Greenfield!!!!!! Monica and Alan Barnouw More