Lute Riley Honda

We had a great experience. We will definitely refer our friends and family to the dealership. This is our 4th Honda and we had bought all 4 from here. We also use there service department for maintenance. friends and family to the dealership. This is our 4th Honda and we had bought all 4 from here. We also use there service department for maintenance. The Express Lube they have is fast too. We will be back. More

Harrison Do did a great job helping my dad with the purchase of his Odyssey. We had shopped the DFW area for about a month and we made the choice to get it from Harrison becasue of service and price. T purchase of his Odyssey. We had shopped the DFW area for about a month and we made the choice to get it from Harrison becasue of service and price. Thank you so much for helping my family with the purchase. Thank you. More

I started researching for a CR-V about 2 months ago. I needed a new sport ute to carry all my stuff. As a teacher, I tend to have alot of stuff. I shopped around on the net and got some pricing from some needed a new sport ute to carry all my stuff. As a teacher, I tend to have alot of stuff. I shopped around on the net and got some pricing from some different dealers, but Lute Riley was the qucikest to repsond with the best price. I made an appointment with them on Wednesday and picked up my car today. They have great customer service and it was very easy to do business there. More

I had a lease return and I called Lute Riley Honda to see what I do. I was connected to George and he took great care of me. I ended up going into another lease. This time they had a zero out of pocket deal what I do. I was connected to George and he took great care of me. I ended up going into another lease. This time they had a zero out of pocket deal and it cost me nothing for my new Accord. Thank you george. More

I visited Lute Riley Honda few weeks ago. I was looking for a car for my daughter who just turn 18, this will be her first car, I found a 2006 Honda accord. she loves it. The services was great and the tr for a car for my daughter who just turn 18, this will be her first car, I found a 2006 Honda accord. she loves it. The services was great and the transaction was smooth and fast. this dealership was recommended to me by a friend. thank you, AR More

This is the absolute WORST dealership I have ever seen! I went in with cash ready to trade in my Tahoe for a used car. I had a decent amount of money to get a decent car without financing. I in no way wa I went in with cash ready to trade in my Tahoe for a used car. I had a decent amount of money to get a decent car without financing. I in no way wanted to finance anything. I wanted a Nissan, but thought the Honda dealer might have a used Nissan. There was one car I thought might be ok, so I took it for a test drive. While I was driving it, someone else asked for my keys and took my car to "examine" it. That was fine, except when I got back, my car was no where to be seen. I didn't like the car I had test drove, and decided to leave. They would not give me my keys back. I asked for OVER AN HOUR for my keys so I could leave. They kept grabbing different sales managers to come over and talk to me. They told me how they would work hard to get me a good deal. I kept trying to explain it didn't matter if they didn't have what I was looking for. I didn't want what they had in stock. Finally, the sales guy said "well why did you even come in here?" and tossed my keys across the table - which he had been holding this entire time! I stormed outside, only to find my car wasn't there. I went back inside asking where it was, and the sales guy said, "oh it's in the parking lot down the street." I started walking - down a major access road, 3 buildings down, in the cold and rain just to get my car. After a 25-30 minute walk, when I finally found my car, I noticed a HUGE sign that said "NO LUTE RILEY PARKING HERE!" So not only were they obnoxious, tried to hold me hostage, and guilt me into buying something I didn't want, then they parked my car a 20 minute walk down the road in an illegal parking lot where it could have been towed, and told me to go get it myself. Great customer service. More

Great customer services. great car buying experience. love my honda CRV. i have try a lot of differnt cars and different dealerships and this was the best of all. the salesperson was a great help and ex love my honda CRV. i have try a lot of differnt cars and different dealerships and this was the best of all. the salesperson was a great help and explain every thing about the CRV. it a great car and I'm so happy with it. More

I looked everywhere for a low mileage Accord coupe. I found the perfect car at Lute Riley. George was awesome in getting it certified and answering all my questions. Everything was so easy! I love my Acc found the perfect car at Lute Riley. George was awesome in getting it certified and answering all my questions. Everything was so easy! I love my Accord, and couldn't be happier about the price. I would recommend this dealer to anyone that wants a great car and a good price. More

The absolute worst car buying experience ever. I have been purchasing vehicles for over 20 years and this dealer by far was the worst. Yes I was a victim of the bait and switch trick, I got a quote over been purchasing vehicles for over 20 years and this dealer by far was the worst. Yes I was a victim of the bait and switch trick, I got a quote over the phone and when I got there the price was higher because of dealer add-ons. I drove 3 hours to find a goo deal, but it was a scam. I looked at other cars and decided I wanted a car at the right price, I found one on a Saturday and told them I wanted it, it was really late so I requested they call me on Monday to verify the price and the deal would be done. Monday comes around and no call, I decided to call and to my surprise they sold my car. They lowered the price and I chose another one. The financing agent was clueless on what she was doing, I didn't think buying a vehicle out of state was a big deal but she made it seem like it was something that had never been done. Finally at 10:00pm I thought I am finally done with this dealer, the salesman said he didn't have the user’s manual or the other key to the vehicle so I left with only one key. It took them 1 week to fed-ex me my key and book. I kept receiving phone calls about paperwork being wrong; they tried to charge me an extra $80 supposedly because financing messed up the numbers. I recently received a letter that I had been rejected for GAP Insurance, turns out the overcharged me and will credit back the financing company the difference. I would stay away from this dealer; they are inexperienced self minded individuals. I would definitely pay a little more for a car as long as I get good service. More

do not shop here!! they wanted 28,500 for a black 2008 ex-l 4cyl accord. the car only had a few options on it such as sunroof visor,trunk tray,wheel locks,lip spoiler, we ended up with the haggled price o ex-l 4cyl accord. the car only had a few options on it such as sunroof visor,trunk tray,wheel locks,lip spoiler, we ended up with the haggled price of 23,480 with the yearly detail package with when ever washing. not convent they say that you have to wait 2 hours to get it washed when they washed the car they added lots of swirls one year later when we had it detailed they left buffer marks all over the car and tried to prove us wrong and say all cars have swirls marks and that they are not removable (not true) so they re polished it only adding more swirls.the guy also kept speaking with the sails manger during the purchase. More