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Lute Riley Honda - Service Center

Richardson, TX

4.9
1,844 Reviews

1,844 Reviews of Lute Riley Honda - Service Center

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June 04, 2023

Kyle Owen excellent. Recall letter very poor and not clear. Had to make 2 trips. More

by klineann
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
No me of above
Jun 06, 2023 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 06, 2023 -

klineann responded

Kyle Owen was excellent!

June 03, 2023

Kind Offered options Job was complete in the time they said it would be done More

by Allenayount
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 06, 2023 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2023

Service was great they treat my request perfectly car was ready by the time and he explained my vehicle needs excellently More

by senamekon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Anzaldua
Jun 06, 2023 -

Lute Riley Honda responded

We are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

June 02, 2023

Very smooth and professional services, people are friendly and willing to help, it even takes shorter time than I thought More

by Yang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Owen
Jun 06, 2023 -

Lute Riley Honda responded

We are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

May 31, 2023

Quick, efficient service, as usual. Like the text system for approving changes to estimate. I hope this satisfies the need for the reviews every time! More

by middasmidda
Recommend Dealer
Yes
Employees Worked With
Julissa
Jun 02, 2023 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2023

No appointment necessary for an oil change and inspection. Michael M. was the service advisor who assisted me... he was very kind and helpful... 5 stars. Everything was done quickly and efficien More

by Ann B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mason
Jun 02, 2023 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2023

Prompt service. Gave details of what need to be performed on vehicle. Didn't have to wait long. I was able to work by having access to free wifi in the waiting room. More

by Patrick.adams26
Recommend Dealer
Yes
Employees Worked With
Service dep
Jun 02, 2023 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2023

Fast service when it's done. Did what it did. Forgot the guys name but he did good More

by MarcusVChin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't see him
Jun 02, 2023 -

Lute Riley Honda responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2023

They are very helpful and willing to go the extra mile always when it is needed More

by t_guillot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Stolfa
Jun 01, 2023 -

Lute Riley Honda responded

Hi there, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2023

My service adviser Melissa is very helpful in addressing all my vehicle issues and recalls More

by Andrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Jun 01, 2023 -

Lute Riley Honda responded

Hi there, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!