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Luther Bloomington Acura Subaru - Service Center
Minneapolis, MN
3,937 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,937 Reviews of Luther Bloomington Acura Subaru - Service Center
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March 07, 2024
I bought my first Subaru gently used from a non-Subaru dealership. There were a few minor things that needed to be addressed so I brought it to the Subaru dealership closest to my house. SkyLynn happened dealership. There were a few minor things that needed to be addressed so I brought it to the Subaru dealership closest to my house. SkyLynn happened to be my service advisor for that first appointment and just crushed it from the start. Since my first experience I've had it back for maintenance a few additional times. Each time I simply text SkyLynn and she has responded very quickly, even a few times where she was not working, just to tell me she was away but would follow up when back in the office. Absolutely every experience I've had with SkyLynn has been exceptional. I am in the technical service industry as well and have always felt I am an ambassador for my company and the experience a customer has with me, significantly impacts their view of our company. This is true with my experience with SkyLynn; her professionalism and empathy for her customers reflects very highly on Bloomington Subaru as a whole! You are very fortunate to have such a wonderful employee in SkyLynn! Thanks, and I'm now a Subaru lover and customer of Bloomington Subaru for life thanks to the positive experiences I continue to have with SkyLynn and your service department More
by Greg C.
Employees Worked With
Helpful July 30, 2023
I was blown away by the service and professionalism of everyone who helped me on Friday, July 21 and Tuesday, July 25, 2023. However, I only have two names: Michael Dao & Aiden Pixley were absolutel everyone who helped me on Friday, July 21 and Tuesday, July 25, 2023. However, I only have two names: Michael Dao & Aiden Pixley were absolutely 💯% GREAT but every single person I came in contact with was also very professional and courteous. Thank you for your wonderful dealership! More
by millersuzy1
February 15, 2023
Came in for the first time to address an oil leak and general service on my pre-owned Subaru. They were very thorough and incredibly friendly here. I will definitely be back. Great to work with. general service on my pre-owned Subaru. They were very thorough and incredibly friendly here. I will definitely be back. Great to work with. More
by Alyssa
December 09, 2022
Great service, great experience! Wasn't planning to rent a car - but ended up needing one for a few days. Randy was phenomenal. He kept me updated daily on what was going on until th Wasn't planning to rent a car - but ended up needing one for a few days. Randy was phenomenal. He kept me updated daily on what was going on until the service was complete. Really loved the video from the maintenance person who provided recommendation for replacements and repairs, and pointed out the things that looked great. Felt like I received valuable and honest information. Thank you! More
by klmartin4
Verified CustomerDecember 08, 2022
Friendly, competitive, and they make it easy. I bought my vehicle at Bloomington Acura and I have it serviced there. .. Maintenence including a simple oil change is market pricing. I never u I bought my vehicle at Bloomington Acura and I have it serviced there. .. Maintenence including a simple oil change is market pricing. I never used a dealer before fore maintenence.. I do now. I'm very satisfied and will continue to give them my biz for my car.. And next one whenever. More
by TIM.3DIAMOND
Employees Worked With
They are Ll
December 07, 2022
Great customer service , informative technicians, comfortable atmosphere , and apps that keep me updated on what is happening with my vehicle comfortable atmosphere , and apps that keep me updated on what is happening with my vehicle More
by golfgalmel
December 07, 2022
My visit was very efficient. The check in process was much faster than Walser Subaru especially to obtain the rental. Michael was fantastic. I was slightly disappointed I was cha The check in process was much faster than Walser Subaru especially to obtain the rental. Michael was fantastic. I was slightly disappointed I was charged $100 when no work was done. I understand the technicians reviewed my car and spent time on that. I wish a credit could be applied to another visit or something. I am calling it my $100 car wash. More
by danelle.fiman
Employees Worked With
December 04, 2022
First time at the dealership, was a good experience, no issues or surprises in the billing or with the service. issues or surprises in the billing or with the service. More
by Tony253
Employees Worked With
December 04, 2022
Michael is a top performer - sets the example for a positive customer experience for any service department. Listens well, friendly, informative positive customer experience for any service department. Listens well, friendly, informative More
by BRETTADAMSMN
Employees Worked With
December 04, 2022
Fast easy to work with, really enjoyed the convenience and snacks in the entry area and snacks in the entry area More
by marquardt.andrew
