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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,178 Reviews

1,178 Reviews of Lynn Layton Chevrolet - Service Center

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May 28, 2023

Always seem to be glad to answer any questions that I might have. Love that they have a pickup service for women so we don't have to wait on our cars to be serviced. More

by mkcooper50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Lynn Layton Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lynn Layton Chevrolet Team

Helpful
May 28, 2023

Took my truck in for checking 4 wheel drive switch when it takes from Thursday till the next Thursday to have the switch replaced it really poor service! I don't think I will be back More

by JACWATSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2023 -

Lynn Layton Chevrolet responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

Helpful
May 28, 2023

Prompt service; polite personnel; comfortable waiting room. Will continue to drive from huntsville to Decatur for service. More

by aholland57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

Lynn Layton Chevrolet responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, The Lynn Layton Chevrolet Team

Helpful
May 28, 2023

Prompt, courteous, and professional service. I would highly recommend them for any diagnostic type service for your car or truck. More

by rkwharry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobbie
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May 31, 2023 -

Lynn Layton Chevrolet responded

We cannot thank you enough for your wonderful review of Lynn Layton Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lynn Layton Chevrolet Team

Helpful
May 28, 2023

Great service, timely, informative, courteous, make sure you are comfortable during your visit, and take great care with your vehicle. More

by bowmanm0024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2023 -

Lynn Layton Chevrolet responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Lynn Layton Chevrolet Team

Jan 10, 2024 -

bowmanm0024 responded

Great service ,timely , informative , courteous, make sure you are comfortable, take good care of your vehicle.

Helpful
May 27, 2023

They are very friendly. They help make your service visit much better an They can help.They also make good coffee More

by jhill6685
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2023 -

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

Helpful
May 27, 2023

All employees are kind and cordial. My request for appointment was received and timing perfect. There was no waiting when I arrived and job was completed and vehicle returned to me with More

by 19741994JN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Person who called to verify appointment
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May 30, 2023 -

Lynn Layton Chevrolet responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lynn Layton Chevrolet Team

Helpful
May 27, 2023

I had an appointment at 1:00 and it was 1:30 before they started it don't know why we need an appointment. More

by LROSE624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2023 -

Lynn Layton Chevrolet responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Lynn Layton Chevrolet Team

Helpful
May 26, 2023

A+ service and friendly staff! Really enjoyed the experience from Lynn Layton Chevrolet! Will definitely use them again! More

by Randy Greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2023 -

Lynn Layton Chevrolet responded

Randy, we cannot thank you enough for your wonderful review of Lynn Layton Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lynn Layton Chevrolet Team

Helpful
May 26, 2023

Fast service very courteous and very professional. I am always happy with the service they provide More

by Alley99999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2023 -

Lynn Layton Chevrolet responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Lynn Layton Chevrolet Team

Helpful
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