Our first visit afforded us only about twenty minutes to look around as we had a commitment elsewhere. Vicky Tessmer kindly introduced us to the Odyssey line answering our questions about leasing in a straightforward and knowledgeable manner. Vicky is an entirely genuine individual who we knew we wanted to have assist us with our purchase. During our second visit, we had time for a test drive with Vicky and were introduced to Sales Manager Robb McCalmon who put together some preliminary, very competitive figures on an Odyssey Touring model. In sharp contrast to other auto industry individuals we've met, Robb didn't insult our intelligence with gratuitous comments or with shady negotiating tactics. There was no effort to strong arm us into a hasty decision. After our second visit there, we decided to see what competitive models were like but our focus shifted back to the Odyssey as the best option in the minivan market in terms of quality and performance. After reading other buyer's great reviews of Lynnwood Honda and based on our experience we knew we would be happy with service and any follow-up concerns we may have after our purchase. As an individual who has leased and purchased more than thirty cars in in his adult life, my experience with the sales culture and general environment at Lynnwood Honda stands out as the most satisfactory so far. The Honda is a great car and Lynnwood Honda a top flight organization with an established reputation for excellence.

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I visited Lynnwood Honda with a very strict budget after a total loss accident. I had lost my Honda Civic and the insurance settlement was barely adequate to replace it with an equivalent one. Of the 10 dealerships I visited in the area, including other Honda dealerships, Lynnwood Honda had the best quality, and the most cleanly presented vehicles. When other dealerships did not have the vehicle I was looking for, they tried to convince me that the vehicles they DID have would meet my need. When I met Tracy Robbins, my salesperson at Lynnwood Honda, she carefully listened to my requirements in a vehicle and then showed me only the ones that would meet those criteria. Although many of the vehicles on the lot were extremely nice and well priced, they either did not meet my exact criteria, or they were a little over my budget. Tracy offered to keep in touch as soon as the next day to let me know if there were new vehicles purchased by Lynnwood Honda that I would be interested in.

To make a long story short, Tracy found my an extremely nice Honda Civic and right at my price point. I'm happier with my new (used) Civic than I thought I would be, and I have Tracy's hard work and dedication to thank for it.

For lack of a better place to mention this: Tracy was in extremely high demand while she was helping me, and even though there were many customers demanding her attention, I felt every minute like I was at the front of her mind. Thanks again, Tracy!

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The customer server was extremely helpful about finding a car that fit me. The friendliness was really great and the overall help makes me highly recommend this dealership.

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My wife and I went to several different dealerships and had some very bad experiences. Lynnwood Honda had by far the best service from every single employee there. The show room was very clean, and we were greated by every person we saw there. We test drove the 2013 Pilot and immediately knew that was the one we wanted. We worked with John Song, and he was the perfect salesperson for someone who doesn't like BS, or an annoying salesperson trying to make a pressure sale. The Pilot purchase went so smoothly, that we bought a 2013 civic from John just 6 days later! Great experience, and highly recommend!

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EJ is a great guy to work with. He is very knowledgeable about the product and made the process of purchasing vehicle stress free for us. Definitely recommended salesperson.

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I'm really glad I came by today. It was a really great experience. I worked with EJ Scoll and he's awesome! If I have to describe it: friendly, warm, professional, hassle-free and product knowledgeable. Very satisfied. Definitely a two thumbs up :)

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Very good sales experience with John Song. He was very knowledgeable about the Ridgeline features, answered all my questions and helped with the entire sales process from start to finish. Greg Ashlock was very helpful in expediting some minor adjustments to my Ridgeline. As a first time customer to Lynnwood Honda I was very appreciative of their low key approach to customer sales and service. When looking for another vehcle Lynnwood Honda will be at the top of my list of dealerships to visit and/or recommend to friends and family.

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Mark made the buying experience FUN! I love my new CRV. Mark had lots of helpfu information. He really knows his Honda's Tammy in finance was also a pleasure to work with. I would highly reccomend Mark, Tammy and Lynnwood Honda!

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I was interested in purchasing a used Honda Civic to improve my gas mileage. I commute about 45 miles round trip a day and while I loved my Honda Element the gas mileage was not the best nor the worst. It started with an email to Keith (Hager) about a Civic I saw online and then the next day we exchanged a couple of phone calls. I gave Keith my requirements and never once made me feel pressured even though I knew I was asking for a lot. Keith worked with John to make the deal come together, both were super friendly and timely. I arrived at the dealership and within the hour I was all signed and driving out in my new Civic. Out the door for less than what I owed on the Element, lower monthly payment and better gas mileage ... I would say it was a win!

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I had been In Seattle only two days, and needed to buy a car before starting a new job on Monday. I used cars.com to find a used Honda Fit that Lynnwood Honda had listed at a great price. I was in my rental car on the way to the dealership when Mark Baker called me to inform me that the Fit had been sold just the day before. He found another, newer Fit on the lot and offered to sell that car to me at the same price. Unfortunately it turned out that another couple was already negotiating with one of the other dealers on the lot for that car. Mark spoke to the new car manager about the situation and, in the end, I drove away in a brand new Fit at a used car price. He and the rest of the staff at Lynnwood Honda were extremely courteous and helpful throughout the process; Mark even took the time to recommend some great local eateries and attractions.

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