MINI of Annapolis

They have a really good customer service, help you and all needs. We are very satisfied. all needs. We are very satisfied. More

First time at this dealership for service. The experience was simple from dropoff to pickup. The experience was simple from dropoff to pickup. More

My service experience was professional and efficient. Corey my service advisor and the Technician kept me updated about my service and progress during my visit. Wait time was good. The service team reall Corey my service advisor and the Technician kept me updated about my service and progress during my visit. Wait time was good. The service team really does an amazing job! More

Excellent service center! Competent, Friendly, Responsive! A plus is the mini app to schedule your appointment and receive notifications of service progress as you wait in the Competent, Friendly, Responsive! A plus is the mini app to schedule your appointment and receive notifications of service progress as you wait in their comfortable waiting area. More

Prompt services and reasonable prices, easy scheduling and knowledgeable staff keep me coming back for my Mini maintenance. and knowledgeable staff keep me coming back for my Mini maintenance. More

Everything was easy as soon as I stepped into the showroom, everyone was friendly and helpful especially Kai who sold me my car showroom, everyone was friendly and helpful especially Kai who sold me my car More

Professional, approachable, knowledgeable. Answered all my questions and service was timely. I go here for all my Mini needs. Answered all my questions and service was timely. I go here for all my Mini needs. More

Service Center was conveniently located, and it was easy to schedule an appointment online. Staff were friendly and helpful, and used texts and video to send me progress reports and estimates. Overall, a gr to schedule an appointment online. Staff were friendly and helpful, and used texts and video to send me progress reports and estimates. Overall, a great experience! More

I found it problematic that the printout of my invoice did not include the issues I wanted addressed, also indicated in my online reservation. Now the printout and further messages are telling me that I n did not include the issues I wanted addressed, also indicated in my online reservation. Now the printout and further messages are telling me that I need to address that very issue, related to the rear view mirror. There is a reason it wasn’t addressed at the time of service, This seems like the bot talking and it’s missing the mark. More

Easy online-making appointments, plentiful reminder notifications, excellent service - appreciate video of the service. My service manager, Bryan, is always professional and friendly. It's a good fee notifications, excellent service - appreciate video of the service. My service manager, Bryan, is always professional and friendly. It's a good feeling to trust my 2017 Countryman in the hands of MINI of Annapolis! More