MINI of Annapolis

Have been taking my mini to them for years, this is the First time I received somewhat kind demeanor. This time Cory was kind, usually he is rigid/blunt. Sales staff missed a MAJOR Sales opportunity, a bri First time I received somewhat kind demeanor. This time Cory was kind, usually he is rigid/blunt. Sales staff missed a MAJOR Sales opportunity, a bright Red Convertible might have driven off the lot, my mini had non urgent issues I wasn’t interested in investing in, but there it sits in the showroom as No One asked if they could help me. I was wearing a Hot Pink shirt, hard to miss, and they also saw me sitting in waiting room waiting while my car was serviced. No Ome Approached me, and they had seen me when they went for snacks and beverages. I’m curious if it would have been different if I were looking at BMW? More

Thr associate I worked with was very knowedgable and resourceful. The purchasing process was seemless. resourceful. The purchasing process was seemless. More

I had an appointment for an oil change on my mini clubman. Bryan was very helpful. I asked if he could arrange for one of the tech people to help me with my CarPlay. Daniel. sat with me in the car an clubman. Bryan was very helpful. I asked if he could arrange for one of the tech people to help me with my CarPlay. Daniel. sat with me in the car and showed me how to use the computer system. He was very patient pleasant and thorough. More

Prompt servoce and was very welcoming. Did a thorough evaluation and gave honest feedback. Shoutout to Thomas. People told me this was the best bmw dealer in MD. I'm a believer! Did a thorough evaluation and gave honest feedback. Shoutout to Thomas. People told me this was the best bmw dealer in MD. I'm a believer! More

The staff are great! Techs are knowledgeable Lounge could use work why no mini merchandise ? Techs are knowledgeable Lounge could use work why no mini merchandise ? More

Mini of Annapolis service is excellent. Bryan and the service techs were quick to respond to my car, even without an appointment. They worked with my warranty, and got me back on the road f Bryan and the service techs were quick to respond to my car, even without an appointment. They worked with my warranty, and got me back on the road fast. I highly recommend this great group of people. More

This my third mini I purchased from Mini of Annapolis, and every experience have been great. The the sales department, and service department are very customer focused. I will continue to do business with and every experience have been great. The the sales department, and service department are very customer focused. I will continue to do business with Mini of Annapolis. More

C oming from a 20 year-old Miata whose modern conveniences were electric door windows keyless entry and cruise control to driving a computer on wheels has been quite a learning experience. It wo conveniences were electric door windows keyless entry and cruise control to driving a computer on wheels has been quite a learning experience. It would have been nice when I purchased this vehicle if things were explained and shown to me and and I was not just directed to use my laptop and look up the how to’s. Yes, I’ve had this Mini for two years, but there’s still some things. I don’t know about it and I don’t know how to find the directions. More

Bryan always looking sharp and easy to work with as usual. Nothing gets missed, and the service is excellent. usual. Nothing gets missed, and the service is excellent. More

Amazing service took care of me and my lil baby so well extremely grateful for all of their help. extremely grateful for all of their help. More