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MINI of Annapolis

Annapolis, MD

4.9
247 Reviews

21 Old Mill Bottom Rd

Annapolis, MD

21401

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Showing 247 reviews

April 04, 2024

Great service . Truly a professional who greeted us and made certain the car was serviced appropriately. He made certain that the car had enough charge to return h More

by Linda_williams2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Hamel, Andrew Juskelis, Mark Mickley, Sean Peria
Apr 09, 2024 -

MINI of Annapolis responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 04, 2024

Found my perfect car and went through all the rigmarole in record time, thanks to the caring and efficient staff! So far so good!! More

by Cloudshe
Recommend Dealer
Yes
Employees Worked With
Ronaldo brown
Apr 09, 2024 -

MINI of Annapolis responded

That's wonderful news! We're thrilled that you found your perfect car and had such a positive experience with our caring and efficient staff. We're here to ensure that everything continues to go smoothly for you!

April 01, 2024

Service was excellent. Respnse to fixing my battery was fast. Service people were very pleasant and easy to work with. More

by ddratter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Apr 05, 2024 -

MINI of Annapolis responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 22, 2024

Cory, Ben, and Josh were friendly and efficient. My 20year old mini is still going strong. Keep up the great work. More

by Mzquadz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory, Ben, Josh
Mar 27, 2024 -

MINI of Annapolis responded

That's wonderful to hear! We're glad that Cory, Ben, and Josh provided you with friendly and efficient service, and we're thrilled that your 20-year-old mini is still going strong. Thank you for your kind words and encouragement. We'll continue to do our best to provide great service.

March 07, 2024

Roberto was very helpful finding us the right Mini and the right deal to get us what we wanted and needed. More

by Mini fan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto
Mar 13, 2024 -

MINI of Annapolis responded

We're glad to hear that Roberto was very helpful in finding the right Mini for you and securing a deal that met your wants and needs. We appreciate your positive comments and look forward to serving you again in the future!

March 05, 2024

Cory is great service advisor, kept me informed of needed repairs and progress in shop. More

by Bgossett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Mar 08, 2024 -

MINI of Annapolis responded

It's fantastic to hear that you had a great experience and that Cory provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 05, 2024

Performed fast and friendly service in very reasonable time frame while I waited for the vehicle to be completed. More

by Freddiemac
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Mar 08, 2024 -

MINI of Annapolis responded

We're thrilled to hear that you had a positive experience with our service! Fast and friendly service is what we aim for, and we appreciate your feedback. Thank you for choosing us for your vehicle needs!

March 05, 2024

Service was good. The people we courteous, polite and very helpful! Also Quick and to the point More

by What is a screen name?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dontae and Jessica
Mar 08, 2024 -

MINI of Annapolis responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 05, 2024

Fast, efficient, courteous. Excellent follow up to insure my mini is operating as it should! More

by Carrielawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Mar 08, 2024 -

MINI of Annapolis responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 03, 2024

They are friendly, they keep me up to date on what is going on with my car. More

by namastetennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James??
Mar 06, 2024 -

MINI of Annapolis responded

We appreciate your feedback! It's great to hear that our team was friendly and kept you informed about the progress of your car. Customer satisfaction is our priority, and we're here to assist you with any future automotive needs. Thank you for choosing our dealership, and we look forward to serving you again!

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