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MINI of Ontario

Ontario, CA

4.8
198 Reviews

1251 Auto Center Dr.

Ontario, CA

91761

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198 Reviews of MINI of Ontario

March 03, 2023

Excellent salesperson with great in-depth knowledge on the vehicle that I was seeking to purchase. Went over fiancé options without any haggling for a reasonable amount or price Excellent in knowledge an More

by davidsaulpaugh1207@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Doug Pielemeier
Mar 06, 2023 -

MINI of Ontario responded

David, it is wonderful to see that you find our Sales Staff to be excellent and knowledgeable! Thanks for choosing MINI of Ontario for your purchasing needs, and congratulations on your new ride. We are always here to provide you with more reasonable pricing and great care.

February 14, 2023

Happy with the service, Marco is always friendly, helpful and keeps me up dated my car. More

by Rubenfavela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco, Doug Pielemeier
Feb 14, 2023 -

MINI of Ontario responded

We appreciate the great rating and review. Our Service Team at MINI of Ontario looks forward to meeting your needs again in the future.

February 13, 2023

The actual work on my vehicles was great. The mechanic was knowledgeable and I like the video that was done. The customer service rep was sub-par and lacking communication on updates on the More

by liv.love.93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Pielemeier
Feb 13, 2023 -

MINI of Ontario responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at MINI of Ontario and would like the opportunity to discuss the interactions that our Service Team provided you. Can you please send your contact information to me at cmandry@penskeautomotive.com? I look forward to hearing from you. Chris Mandry Service Manager MINI of Ontario cmandry@penskeautomotive.com

February 06, 2023

Always excellent and professional service, clean waiting area, and prompt attention to my car. Highly recommend. More

by carolgoldwasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Centeno
Feb 06, 2023 -

MINI of Ontario responded

Thank you, Carol, for your wonderful review for us here at MINI of Ontario. It is amazing to learn that your visit was efficient and informative, and we want to thank you immensely for your recommendation. Have a great day.

February 03, 2023

Arrived with an appointment and was helped quickly by Marcos. I was there for maybe an hour and a half for an oil change and some break pads. Thanks MINI of Ontario More

by dillannoble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Service Rep
Feb 03, 2023 -

MINI of Ontario responded

Thank you for taking the time out of your day to leave this positive rating and review. We are so pleased that your oil change and brake pad replacement went so well here! The dedicated Service Team here at MINI of Ontario would be delighted to assist you again.

February 03, 2023

Customer service is impeccable. Marcos and team is always available to help and answer all questions. More

by funaro888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
marcos
Feb 03, 2023 -

MINI of Ontario responded

Thank you for sharing this 5-star rating with us. We're glad to know that you were pleased with our team's hard work during your visit to MINI of Ontario. Have a fantastic day.

January 30, 2023

Great service and the appointment went smoothly. I recommend this dealer for service. Thank you. More

by JMini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Centeno
Jan 31, 2023 -

MINI of Ontario responded

We are pleased to see from your 5-star review that your visit with our Service Team went smoothly. Thank you for trusting MINI of Ontario with the service of your vehicle. Have a wonderful day.

January 30, 2023

Samantha Zellman was great. I was not pressured into buying a vehicle from this dealership. That made me feel more at ease and comfortable. I have had very bad and awful experie More

by u4tdts47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Zellman , Doug Pielemeier
Jan 31, 2023 -

MINI of Ontario responded

We at MINI of Ontario are grateful that you gave this review such an excellent 5-star rating. We were pleased to provide an exceptional dealership experience. We're so glad we could be a part of this momentous occasion with you. Welcome to the MINI family! Please don't hesitate to contact us if you need anything else. Have a fantastic rest of your day.

January 27, 2023

Ontario Mini is the Best! Thank you Marcos for always being so patient with our customer concerns regarding our vehicles. It’s always explained in a manner that we can compreh More

by Mariolefierro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
Jan 28, 2023 -

MINI of Ontario responded

We understand that our customers are particular about the quality of automotive care they receive. Thank you for taking the time to write about your great experience with our patient Service Team. We're glad to learn that you consistently leave MINI of Ontario pleased with our high level of customer service and attentiveness. Your business is valued and we thank you for trusting us with your car.

January 26, 2023

Friend and fast. Nothing overwhelming like pressured to buy a vehicle from them. Easy to work with, financial process was a breeze. Was out in like two hours. More

by u4tdts47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Zellman, Doug Pielemeier
Jan 27, 2023 -

MINI of Ontario responded

Congratulations on your new vehicle! We're so happy we could be a part of this special occasion for you and welcome you to the MINI of Ontario family. We're glad that our Sales Team provided an excellent experience for you. If you need any help in the future, please don't hesitate to contact us. Have a wonderful day ahead!