MINI of Ontario
Ontario, CA
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191 Reviews of MINI of Ontario
Fast and hassle free experience, unlike Crevier. I appreciate that no games were played, unlike the experience at the other Penske dealership in Santa Ana I appreciate that no games were played, unlike the experience at the other Penske dealership in Santa Ana More
Their service department is extraordinary. They consistently go above and beyond. Marcos, my service advisor enriches my experience. They consistently go above and beyond. Marcos, my service advisor enriches my experience. More
I really like the inspection video! And the prompt service! Marcos and Kipp were very helpful about warranty information! Wasn’t real happy with the automated system to make an appointm And the prompt service! Marcos and Kipp were very helpful about warranty information! Wasn’t real happy with the automated system to make an appointment! Could not get 7:00am unless I spoke with a live person even though it was available! More
Marcos and the team provide excellent loaner cars and excellent comprehensive service! Truly appreciate getting my car back just in time for my next surgery. Love my MINI! excellent comprehensive service! Truly appreciate getting my car back just in time for my next surgery. Love my MINI! More
Exceptionally professional, knowledgeable, courteous. Recommend highly. Easy process. Everything explained in detail. No complaints. Fantastic. Recommend highly. Easy process. Everything explained in detail. No complaints. Fantastic. More
Our sales adviser, Alex Madrid, was courteous and quick to respond to any and all of our concerns. We purchased at a distance, so when something went wrong, he immediately sprang into action to find us a s to respond to any and all of our concerns. We purchased at a distance, so when something went wrong, he immediately sprang into action to find us a solution. In the end, we couldn't be happier with our new car. More
I’ve been going to xxxx for the past 5+ years and have observed how they have continued to upgrade theirs means of communication with the customer. From the online appointment capabilities, to text messag observed how they have continued to upgrade theirs means of communication with the customer. From the online appointment capabilities, to text messages from your service rep, to the videos taken by your service technician, I appreciate and value communication. The entire Service Staff is extremely competent and courteous. More
Marco has given us great service. We appreciate the feedback and videos from the mechanics. Customer service has been awesome. We will be purchasing out 3rd Mini next year. We appreciate the feedback and videos from the mechanics. Customer service has been awesome. We will be purchasing out 3rd Mini next year. More