Read Reviews MINI of Portland

MINI of Portland

MINI of Portland

9134 SW Canyon Rd
Portland, Oregon 97225


(503) 291-4900

MINI of Portland
Manufacturer: MINI

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.6

24-Month Rating

based on 98 reviews

4.8

4.8 out of 5

98 lifetime reviews

MINI of Portland

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Certified: MINI of Portland

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, MINI of Portland has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About MINI of Portland

MINI of Portland is focused on providing customers with an honest and simpler buying and service experience. We believe in giving customers straightforward information so that they can make confident decisions. MINI of Portland joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. The MINI store moved to a brand-new facility on Canyon Road in Beaverton in September 2012 after sharing space with BMW Portland. MINI of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features new models such as the MINI Cooper Hardtop, Cooper S Convertible, MINI Cooper Clubman and Cooper Countryman. You can get your Cooper S Clubman in Laser Blue Metallic and your Cooper S Convertible automatic in Chili Red with a black leatherette interior. MINI of Portland also has MINI Next certified pre-owned MINI cars, vehicles that meet the MINI brand's demanding standards for quality and pass a meticulous certification process.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 PM - 8:00 AM

Saturday: 9:00 AM - 7:00 PM

Sunday: 10:00 AM - 6:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

kkniles0424
12/5/2012 11:21:25 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Peter HiseyPeter Hisey
Jan JazrawiJan Jazrawi
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of MINI of Portland:

I was looking at for a used car and stumbled on one I liked at Mini. I met with Peter Hisey and that was all it took. I felt like I was at the dealership working with someone that was just as much on my team as he was on Portland Mini's. His no pressure discussions with me on the vehicle sold me immediately and I just knew that everything presented to me was absolutely the honest truth on the car. I was offered without asking, the carfax! To date, in my lifetime, I have bought 14 cars. This was by far the most pleasant car buying experience I have had yet. After meeting with Peter and agreeing to buy the car, I was introduced to Jan Jazrawi in Finance. Another step, I usually can't stand in car buying, but again, at Mini, this was painless and amazingly quick!!!! I was offered different opportunities to purchase additional services without any pressure from Jan. The info was quick, precise and easy. I can't say enough about Portland Mini. I will check them out every time I am in the market for a car!

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Jan Irons
12/4/2012 2:56:26 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Peter HiseyPeter Hisey
Jan JazrawiJan Jazrawi
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of MINI of Portland:

Peter was great, fun to work with. We only came in to look and ended up driving home the 2013 Clubman. I love it!
Ja Jazrawi was also great ot work with. They both were repectful and recognized my husband's expertise with car sales experience. I felt the deal was fair.

The dealership is clean with many amenities for the customer.
Entire experience was friendly, professional and no pushy sales force.
Thank you

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saralynbutler
11/16/2012 9:21:35 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Peter HiseyPeter Hisey
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of MINI of Portland:

Peter Hisey's friendliness, knowledge, and professionalism is 5-star. The Portland Mini dealership is clean, classy, and with many amenities for client comfort while waiting. My original intent when visiting Portland Mini was to "see what a Mini is all about." Peter gave me a test drive, and I fell in love. While waiting for my new ride to arrive from the U.K., I called the dealership with a few questions about timing. If Peter was not available, others were gracious and knowledgeable - GO TEAM!!! I now am driving a 2013 Mini Clubman and loving it, especially the wide black racing strips, which Peter offered to have removed. "Don't touch those racing stripes!!!" Thanks, Peter, for a terrific and fun buying experience. Saralyn Butler

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martinaleahy
10/27/2012 11:55:44 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Peter HiseyPeter Hisey
Jan JazrawiJan Jazrawi
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of MINI of Portland:

My husband and I have visited other dealerships and where really disappointed in how they conducted business.After talking with Peter Hisey in the middle of the week about a Buick Rendezvous on their web site,we went to see the car on Saturday,test drove it and just love it. The services at Mini of Portland was super,very friendly staff,clean faultily and NO pushy sales people. Every question was answered and everyone was very helpful.We will be doing business with Peter Hisey and Jan Jazrawi again in the further. Thank you both very much for all your help,we hope to do business with you again.
We can highly recommend your dealership to everyone,who may be looking for a new or used car.

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joe0928
9/17/2012 1:50:33 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Peter HiseyPeter Hisey
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of MINI of Portland:

I sent the following email to the Mini of Portland General Manager:

Dear Mr. Ruef,

I would like to make you aware of a wonderful buying experience we had yesterday, September 16, 2012. At almost 71 years old, I have bought a few cars over the years. This was by far the best car buying experience we have ever had! Period!!

I called Mini of Portland and spoke with Peter Hisey about a used 2009 Mini I had seen on your website. We were pretty well set on buying a convertible but after driving it we had some issues with visibility. In particular my wife felt her visibility through the rear mirror was somewhat compromised when the top was down. So Peter helped us by not only giving us more information on Mini in general, but by showing and explaining the various other vehicles to us. One thing led to another and before we knew it we were the proud owners of a beautiful “Chile Red” Mini Roadster. We love the car, but that isn’t why I am writing to you.

You should know that Peter Hisey didn’t sell us a thing. He helped us. We talked and before we knew it we felt like he was more of a friend than a sales person. We feel like we bought a car and Peter was a good friend that was there to counsel us in our purchase. I feel like we have made a friend. I only hope I can repay his friendship by not only referring anyone that asks about our Mini to Mini of Portland, but Peter in particular. What a delightful man. You are very lucky to have him!

I want you know that Peter is an absolute gem! He was generous with his time, friendly and sincere. We loved our time with him.

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lindzhudson
9/1/2012 4:08:50 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Peter HiseyPeter Hisey
Jan JazrawiJan Jazrawi
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of MINI of Portland:

It all began with a thought to downsize from my SUV. I was looking for a car that fit my lifestyle, and of course my personality. It didn't take me long to settle on the MINI Cooper Hardtop. On my first visit to the Dealership, I met Peter. We talked about the cars, about options, and the ultimate goal I was trying to achieve. I was there maybe 30 minutes before he gave me some material, options to think about, and sent me away. I expected to spend an hour or two haggling, but was surprised by his response and really appreciated the space. We continued to communicate non-stop for a week. Asking/answering questions to help me find the best situation that fit my goal and budget. Peter started working with Jan to get me into the best situation possible. Their dedication and patience (especially with my constant questions and requests for different information) made them incredible to work with, and I know it's not common for people to tell you that they actually ENJOYED a car-buying experience! These two guys are not only good at what they do, they have great personalities, too. You can bet I'll be highly recommending them and MINI of Portland to everyone I know :)

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ammodawg55
8/30/2012 11:13:14 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Peter HiseyPeter Hisey
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of MINI of Portland:

I contacted Peter Hisey for an internet sale. Just missed ordering a 2012 model, but Peter went the extra mile to get a production number for a 2013 vehicle and delivered it within two months! Great service. Thank you.

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ccgl@me.com
8/9/2012 5:19:24 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Peter HiseyPeter Hisey
Jan JazrawiJan Jazrawi
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of MINI of Portland:

Peter was fantastic to work with and made the process of car shopping enjoyable. Everyone we encountered at the dealership was friendly and very helpful.

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achamp431
8/9/2012 3:10:51 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Peter HiseyPeter Hisey
Jan JazrawiJan Jazrawi
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of MINI of Portland:

Everyone I worked with at Mini of Portland was patient, honest, and had my best interest in mind. I enjoyed doing business here, and I would highly recommend this dealership to anyone who was interested in obtaining a Mini.

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jekn3244
8/6/2012 10:52:31 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark HarperMark Harper
Peter HiseyPeter Hisey
Jarid PerryJarid Perry
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of MINI of Portland:

Initial contact was Jarid Perry for routine oil change and filter service on a 06 hardtop we bought new from Rassmussen BMW. Jarid provided transportation to downtwon and arraged for us to be picked up at BMW of Portland later in the day.
Jarid refered us to Peter when we inquired about a new MINI convertible. Peter was outstanding in providing information and allowing a couple of test drives.
When we decided to buy a new conv, he tried unsuccessfully to obtain a car slated for another dealership. Failing that, he ordered us a new car which we took delivery of about 9 weeks after ordering.
Everyone we have met and delt with has been preofessional and pleasant.

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