MINI of St Louis

Great job! Being in sales myself, it was a treat to get the high level of service I got when I bought my MINI last week. Bill, Kate and Mary were very helpful & Being in sales myself, it was a treat to get the high level of service I got when I bought my MINI last week. Bill, Kate and Mary were very helpful & professional. I'll send any friends or family who want a MINI, too! More

Ice MINI bought my dream color MINI, Bill Harada helped with the selection asking about my needs. He also asked about my normal driving. Saved me a lot of mo bought my dream color MINI, Bill Harada helped with the selection asking about my needs. He also asked about my normal driving. Saved me a lot of money by directing me to the Cooper version instead of the Cooper S ice blue Until the full amount came here he held this car for me. More

Excellent service Had a very fulfilling experience coming here. I was able to get the car I’ve had my eye on for awhile due to the help of Mark and everyone else at the Had a very fulfilling experience coming here. I was able to get the car I’ve had my eye on for awhile due to the help of Mark and everyone else at the dealership. Cheers! More

BEST SERVICE EVER My service advisor Dave was the best. He made getting my car serviced a ver pleasant experience. This was my first time there and was very happy with My service advisor Dave was the best. He made getting my car serviced a ver pleasant experience. This was my first time there and was very happy with everything. The cashier Carrie was very nice and explained my invoice in-depth. I will definitely be back for all my service and repairs to be done there. More

Ourstanding service Department I was having some issues with my 11 your old mini convertible. I let the service department know my concerns and they came back with an estimate of th I was having some issues with my 11 your old mini convertible. I let the service department know my concerns and they came back with an estimate of the repairs. They kept me informed of the status of the repairs and the estimate did not exceed the actual payments. No surprises. It is never fun to have service down to your vehicle, but to have the department exceed my expectations made the process much easier to deal with. Thank you More

First time Mini buyer! This was my first purchase of a Mini and I couldn't be more pleased with the total experience. First Bill Harada is a great person to deal with...ple This was my first purchase of a Mini and I couldn't be more pleased with the total experience. First Bill Harada is a great person to deal with...pleasant, punctual, knowledgable and great to talk with. The Mini Signature series is everything I wanted for my "last" car and more. It's just right on every count. The service and finance staff were great to work with as well. I'm really impressed with this dealership. Fine product and fine service during all aspects of the sale. Thanks Bill. More

Outstanding customer service As a newcomer to St. Louis, I've turned to this dealership twice since late summer — once for a broken side lamp, once after my original factory-insta As a newcomer to St. Louis, I've turned to this dealership twice since late summer — once for a broken side lamp, once after my original factory-installed battery died. Having had multiple terrible experiences — both in service and billing — with another dealership in another city, I was apprehensive about starting anew here. I was wrong. These folks have treated me with courtesy, respect and kindness; (After receiving a jumpstart for my dead battery, I called them to ask about scheduling installation of a new one. "Bring it right over now," they said. "Don't even shut it off, just come. We'll take care of you.") They've also been more than fair on pricing/billing — even searching out two coupons that dropped the cost of my repair by $70. The dealership is clean and attractive, too, with a comfortable waiting area that's conducive to remote work while you're waiting. I'm very glad to have found this dealership. More

My new Mini First of all, this is my 3rd Mini. I had a 2006 2 door Cooper S hardtop, then a 2011 Cooper S Countryman, and as of yesterday I'm the proud owner of First of all, this is my 3rd Mini. I had a 2006 2 door Cooper S hardtop, then a 2011 Cooper S Countryman, and as of yesterday I'm the proud owner of a 2017 CPO - Blaze Red 2 door Cooper S hardtop. You can say I have a bit of an obsession with this car. But it's not only the car. I love dealing with these guys. The service department has always treated me right. I love how you can pull your car right in the enclosed garage and a free loaner is always waiting for you (with an appointment of course). The guys (Dan and Dave) are friendly and keep me well informed. My Countryman was getting up there in miles and starting to have a few issues so I decided it was time to get something that was covered under warranty and we always like to go with certified pre-owned as opposed to new. Our Motoring Advisor was Sam Hall. He was great from the very beginning. Very low key and easy going and never pushy or impatient with us. We test drove 2 cars - probably would have bought one but there were no heated seats!! (first world problems), then left to test drive a couple cars at BMW up the street. Sam was supportive of whatever we wanted to do. Ultimately we returned to Mini and decided on a different car, with heated seats, upon Sam's suggestion. They even switched wheels from another car that we liked better without hesitation. We got a great financing deal and my payments only went up $63 over my Countryman so I was extremely happy with that. This was a pretty dang good day! More

My 1st Mini I bought a 2018 JCW 2 door hardtop. It's probably the neatest car I ever had. The buying experience was good and things went smoothly. Sam Hall was my I bought a 2018 JCW 2 door hardtop. It's probably the neatest car I ever had. The buying experience was good and things went smoothly. Sam Hall was my sales person and Mary McDonnell handled the paperwork. I left in a good mood. P.S I waited 80 years to get one of these! Michael Hutsch More

My 5th Mini Cooper from MiniSTL: Need I Say More??? I was still in love with my 4th Mini (2013 Clubman) and I was at the dealer for a minor service call. I was wandering around and I started chatting wi I was still in love with my 4th Mini (2013 Clubman) and I was at the dealer for a minor service call. I was wandering around and I started chatting with Kate about the 2018s I had been building online. I asked her a couple of questions and I knew IMMEDIATELY that I would buy a new Mini from her. Kate is a terrific listener and is extremely knowledgeable about the new models -- and past -- so we talked about features and options...and then she located the ideal Mini for me! The car was shipped from another dealership...Kate kept me informed on its progress...and she came in on her day off so I could have the new car quickly. She is smart and energetic and chased down the answers to every question. I've bought 5 Mini Coopers from this dealership and have been delighted with each car, but I would say that working with Kate and her manager Neil has been the best experience of all! More