Carrie Brown
Carrie Brown at MINI of St Louis
Refer Me

Carrie Brown

Service Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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5.0
191 Reviews

Dealership Experience

18 yrs, 11 mos

Languages Spoken

English English

5.0

191 Reviews

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191 Reviews of Carrie Brown

February 17, 2024

Dealership Rating
Employee Rating

I had a minor cosmetic repair and found everyone to be most attentive and kind from start to finish. I know I made the right choice purchasing from Mini if St Louis. More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

MINI of St Louis responded

That's great, MIMI! We are here when you need us and thank you for coming to MINI of St. Louis:)

February 16, 2024

Dealership Rating
Employee Rating

Very efficient service center. The center kept me informed of the status of my car by texting updates. More

by Daphkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Gray

Mar 25, 2024

MINI of St Louis responded

Thank you for the great service review! We appreciate hearing if customers enjoy the texting and video reports from our service department. Have a great day!

January 19, 2024

Dealership Rating
Employee Rating

I don’t know that I have been treated better by any other car dealer in my 45 years of being a car owner. HIGHLY recommend Mini of STL❣️ More

by Barb&Mini-Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2024

MINI of St Louis responded

Thank you for the lovely service review and recommendation. It means the world to us:)

January 18, 2024

Dealership Rating
Employee Rating

Mini of St Louis is the most fun place to visit! All the beautiful, colorful autos! The staff is very happy to be working there. I am on my 4th Mini and cannot imagine driving anything else. Sa More

by MiniPat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Hall, Scott Thompson, Steve Pfeiffer , Arman Dzafic

Mar 25, 2024

MINI of St Louis responded

Thank you for the lovely review, MiniPat! We appreciate you and enjoy your new MINI!

November 05, 2023

Dealership Rating
Employee Rating

I purchased a mini in Florida and drove it to St. Louis to surprise my wife. I had an oil light go on, so I take it to the mini dealership. Holy crap it was 3 quarts low.. I think it takes only 4 qts More

by gippo.jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer , Arman Dzafic

Mar 03, 2024

MINI of St Louis responded

Thank you for this outstanding review! We are so happy you were able to reach us in time for us to take care it and before anything disastrous happened. You are very welcome, good luck and come see us anytime:)

October 09, 2023

Dealership Rating
Employee Rating

Personal, detail oriented, perceives beyond the car to the person. Kept me informed as to the seriousness of my car’s need on my last visit. More

by robinrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Thompson, Steve Pfeiffer , Arman Dzafic, Mary Silver

Jan 18, 2024

MINI of St Louis responded

Thank you for the 5-star review! We appreciate you!

September 22, 2023

Dealership Rating
Employee Rating

Arman Dzafic is a gem - polite, courteous and very knowledgeable about Minis. While it takes time to service a car I actually look forward to coming to Mini of St. Louis. I know my Mini servicing to More

by rosie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arman Dzafic, Maggie Hoekstra, Mary Silver

Jan 18, 2024

MINI of St Louis responded

Thank you for the 5-star review regarding your Service visit! We appreciate your feedback and will continue to try our best for you!

August 21, 2023

Dealership Rating
Employee Rating

One of the main reasons that I continue to own MINI coopers, is because of the amazing service department. Arman goes above and beyond to make sure my car’s needs are met. He explains what is going on More

by Henri42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Hall, Scott Thompson, Steve Pfeiffer , Arman Dzafic, Mary Silver

Jan 18, 2024

MINI of St Louis responded

Thank you for your review regarding your Service experience. We appreciate your feedback very much!

July 25, 2023

Dealership Rating
Employee Rating

Mini of St. Louis hands down is one of the best dealerships I have ever used. The knowledge and friendliness of the staff and service technicians are top notch. More

by otisbubbles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Harada, Scott Thompson, Steve Pfeiffer , Arman Dzafic, Mary Silver

Sep 14, 2023

MINI of St Louis responded

Thank you for this great review, it means the world to us:)

April 18, 2023

Dealership Rating
Employee Rating

Arman offers a high level of service, is detailed oriented and makes dealer visits actually enjoyable More

by JackK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Thompson, Steve Pfeiffer , Arman Dzafic, Mary Silver

May 16, 2023

MINI of St Louis responded

Thank you for the great service review, Jack! It is our pleasure!!

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