MINI of St Louis

Purchase of our new MINI We've been passengers in our son's MINI many times so we knew when it was time for a new car we had to have a MINI. There isn't a dealer where we liv We've been passengers in our son's MINI many times so we knew when it was time for a new car we had to have a MINI. There isn't a dealer where we live but there are several within a 150 mile radius. MINI of St. Louis, and especially Kate Bryan found us the perfect car at a price we wanted to pay. We're TOTALLY in love with our new MINI and look forward to many years of happy motoring!! Thanks for a great experience. More

Outstanding and Professional I had an outstanding car buying experience. Gerard was very professional and also easy going. Tina was also fantastic in finance. I also had manager D I had an outstanding car buying experience. Gerard was very professional and also easy going. Tina was also fantastic in finance. I also had manager Dan Vannatta say hi. Overall an outstanding staff, very clean and upbeat atmosphere. My car was also detailed to perfection!! Allen and Andrea More

Thanks Phil! Love my new mini :D This was the best car buying experience ever. I've never purchased a car from a dealer before, but I will definitely be coming back to mini of St. Lou This was the best car buying experience ever. I've never purchased a car from a dealer before, but I will definitely be coming back to mini of St. Louis next time I'm in the market! Phil's customer service was outstanding! He was extremely helpful and down to earth (not what you would expect of a typical car salesman). When the monthly payments for the car I wanted were out of my comfort zone, Phil worked with me to get the price down to something I was more than comfortable paying. Thanks Phil. You're the man! More

Recent service visit was outstanding Rick D. provided guidance very professionally for the repair of our 2006 Mini that is driven daily. He was courteous and acts with integrity in a time Rick D. provided guidance very professionally for the repair of our 2006 Mini that is driven daily. He was courteous and acts with integrity in a timely manner. More

Lifelong dream When I was 17, I went to London and was driven to Manchester in an early 1970's Mini. I fell in love with it. "Doing the ton" on the M6 as one of th When I was 17, I went to London and was driven to Manchester in an early 1970's Mini. I fell in love with it. "Doing the ton" on the M6 as one of those memories that never left me. So now, 36 years later, I was in a position once again to buy a car, and decided that for one, I would not start with "sensible,' but instead with "fun." I found a gently used, low-mileage Cooper Clubman. Simple and clean inside, more room that I would have expected, great MPGs, and a very reasonable price, so I bought it. The folks at Mini of St. Louis were terrific - welcoming, prompt, and reasonable. I had a small glitch with the car right after buying it, but I was given a loaner and the problems were resolved quickly, easily, and without any cost to me. I do not expect perfection, but I am careful to see how people deal with imperfection, and so far, these folks have done things correctly. I feel a bit like a kid again in my new Mini, and I will confess that on my way home from work these days, there is one particular stretch of country road on which I have relived that moment from so many years ago. This is a good start to a wonderful adventure. More

Great Experience/Steve Emerson We bought our first MINI Cooper S in 2004 from Mini of St. Louis which was a great experience. Over the years we would occasionally visit the dealersh We bought our first MINI Cooper S in 2004 from Mini of St. Louis which was a great experience. Over the years we would occasionally visit the dealership to attend event's and view new models. When the 2015's came out we had been bit by the bug again and decided to go see a couple MINI Cooper S models we viewed online. Steve Emerson greeted us on the parking lot and arranged a couple test drive's. Steve answered all our questions plus showing us all the new changes/upgrades to the new Mini. Steve was great to work with and put together a deal we couldn't refuse and we are now proud owners of a new Mini Cooper S with JCW upgrades, WOW. Thank you Steve..... We were very sad to loose our 2004 Mini in the trade but Steve found it a good home. The new dealership is awesome also. More

Incredible Understanding Service Friday July 4th. Put the top down on my '07 Mini Cooper S and headed out. Got to first hill in subdivision and car started slowing down. Pushed acc Friday July 4th. Put the top down on my '07 Mini Cooper S and headed out. Got to first hill in subdivision and car started slowing down. Pushed accelerator half way and car continued to slow. Floored it and rpm's went up to 3,600 but car continued slowing. Got back home. Monday at 7am I called Mini and spoke with Todd. Explained what was going on with car and also advised that I was stranded since my wife had gone out of town in her car. Todd said bring it in. My normal 20 minute drive took an hour and a half. Scariest drive ever since I couldn't get my Mini going more than 10mph. Every hill I went down I knew someone would come sailing up and rear end me. Got to Mini Service with no accidents. Todd had a loaner waiting for me. Called me to advise they hadn't had a chance to lookk at my car yet. Called again Tuesday to advise I needed throttle box. I okayed and received a call Wed. afternoon advising me car was ready. It now drives like a completely different car. But this is about the service department. And it is the single best service dept. I have ever dealt with (and this includes some 35 service departments thru the years). Todd was understanding, went over and above in getting me in with zero notice, provided loaner, kept me apprised of everything going on and is a standout guy. Great service. Great car. Couldn't be happier ( even after spending $650 for repairs) which says all that's needed about this service dept. More

Very Friendly We had Steve Emerson as our salesman, and this was by far the best car buying experience we have had. For us, car buying always seems to take 6 hours We had Steve Emerson as our salesman, and this was by far the best car buying experience we have had. For us, car buying always seems to take 6 hours and involves a lot of sitting around. Thus, my husband and I always dread the experience. This was very streamlined and almost actually enjoyable. The dealership is in a new buildinh and they have a wonderful serve yourself coffee machine. More

Amazing Customer Service Today we just purchased our 2015 Mini Cooper Paceman and we couldn't be more pleased. We've always owned American Brands and were doubtful with purch Today we just purchased our 2015 Mini Cooper Paceman and we couldn't be more pleased. We've always owned American Brands and were doubtful with purchasing a European car. With not knowing very much about the brand, we found that our salesman, Joe Elder, was very knowledgeable with all questions that we had. If it weren't for his genuine personality it could have changed everything. We had stopped at another dealership to test drive a Mini Cooper and the salesman there was not very knowledgeable with the brand and made it seem like we were bothering him. Joe made the experience very pleasurable and we never felt pressured about anything. We would like to thank everyone involved with the purchase of our new car especially Joe for dealing with all of our questions. We enjoyed every bit of the light conversation and the buying experience and would recommend Mini of St. Louis and Joe Elder to anyone we know. Thanks Again, Randy, Barb, Nick, & Aimee More

I LOVE my MINI!! Karen Fortune was recommended to me by 3 other people and now I know why! She was professional, fun, and I felt zero pressure during my time spent wit Karen Fortune was recommended to me by 3 other people and now I know why! She was professional, fun, and I felt zero pressure during my time spent with her. If you are considering a MINI please go to MINI of St. Louis and ask for Karen. She is wonderful and made sure that I walked away with a great deal of knowledge about my new MINI! Thank you KAren! More