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MINI of West Chester

West Chester, PA

4.4
1,386 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Top Reviewed Employees

Michael Dixon at MINI of West Chester

Michael Dixon

British Motoring Advisor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Barcus at MINI of West Chester

Pete Barcus

Motoring Advisor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Carey at MINI of West Chester

Chad Carey

General Manager
3.5
This rating includes all reviews, with more weight given to recent reviews.
Preston Jackson at MINI of West Chester

Preston Jackson

Service Advisor
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.

Latest Reviews

June 29, 2026

I am posting this review with true disappointment. I recently purchased a vehicle at MINI of WC, a 2027 that was ordered. It’s the third MINI I purchased from WC/Otto’s. I always had a positive experi More
by Phillygirl203

Employees Worked With

Chad Carey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Barcus
1.0
This rating includes all reviews, with more weight given to recent reviews.

June 25, 2026

I am posting this review with true disappointment. I recently purchased a vehicle at MINI of WC, a 2027 that was ordered. It’s the third MINI I purchased from WC/Otto’s. I always had a positive experi More
by Hms203

Employees Worked With

Chad Carey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Barcus
1.0
This rating includes all reviews, with more weight given to recent reviews.

June 24, 2026

I will start with the obligatory "I'd give this place zero stars if I could". I would. The sunroof on our Mini broke and was stuck open. We brought it to Otto's to fix it. To start, they wouldn't give us More
by ddot2

Employees Worked With

Joseph Fritz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Jackson
1.0
This rating includes all reviews, with more weight given to recent reviews.

Amenities

  • Customer Lounge Area
  • Free WiFi
  • Authorized Parts Store
  • After Hours Drop-Off
  • Cable TV
  • Free Coffee
  • Pet Friendly
  • Vending Machines
  • Authorized Accessories Store
  • Drive-In Service
  • Free Drinks
  • Home Delivery
  • No Contact Transactions
  • Virtual Appointments
  • Vehicle Sanitization