Mac Haik Ford Lincoln - Service Center

Great service as usual. Great service writer. Julie reviews record and recommends service required at the visit. Calls if additional items are discovered that require atte Great service writer. Julie reviews record and recommends service required at the visit. Calls if additional items are discovered that require attention. I have confidence that no unneeded service will be recommended. More

Not Mc Conaughey I'm not Mathew McConaughey but I certainly get treated like he does! Pat and Sandy always keep me will informed of the details of the services neces I'm not Mathew McConaughey but I certainly get treated like he does! Pat and Sandy always keep me will informed of the details of the services necessary on my vehicle. They are friendly, professional and provide details of the problem, the fix and the cost, if any. It's nice to have a team that you can trust to give an honest evaluation of a problem. Great team!! More

Friendliness Dependable Relible In finding the problem Great very kind concerning young man of my need of Service. This is how I was treated during my visit and I received the help I needed. Thanks Great very kind concerning young man of my need of Service. This is how I was treated during my visit and I received the help I needed. Thanks More

I'm happy with the outcome of the repair of my transmission I am pleased with the experience I received the 2nd time I brought my Explorer in for service. This time the communication was much better and the pr I am pleased with the experience I received the 2nd time I brought my Explorer in for service. This time the communication was much better and the problem was fixed. I appreciate the effort that was made to fix the situation. More

Shay was great. Shay, was great, he let me know what was going on. He called me to tell me that the work was in progress. I appreciate him doing that. Great service! Shay, was great, he let me know what was going on. He called me to tell me that the work was in progress. I appreciate him doing that. Great service!!! More

Recall Not sure why my car was not washed, it was a mess and when i picked it up it was the same, and i did not want to wait to ask Not sure why my car was not washed, it was a mess and when i picked it up it was the same, and i did not want to wait to ask More

Repair of leaking oil at the oil cooler Once the oil cooler part was received, the repair was completed in a timely manner. Landon Parks was courteous and helpful. I recommend Mac Haik Ser Once the oil cooler part was received, the repair was completed in a timely manner. Landon Parks was courteous and helpful. I recommend Mac Haik Service Department to anyone needing service on the Ford vehicle. More

Outstanding service. Outstanding in every respect! Jason Norman went out of his way to make me happy. I couldn’t have been more pleased! Jason is the epitome of what a S Outstanding in every respect! Jason Norman went out of his way to make me happy. I couldn’t have been more pleased! Jason is the epitome of what a Service Advisor. EXCELLENT!!! More

Panaramic Window switch not working on 2017 Ford Escape I brought the car in for service of the Panaramic roof window switch not working. Since I have extended warranty on the 2017 Ford Escape I was told th I brought the car in for service of the Panaramic roof window switch not working. Since I have extended warranty on the 2017 Ford Escape I was told that it would be an extended warranty repair and my cost would be $100 deductible. Service would keep the car 2 days for the repair. I received a call the morning of the2nd day that the switch just needed to be re-programmed. I was told that I would only have to pay the labor charge of $79.99 instead of on the extended warranty. It was nice to save money on the repair. I am very satisfied with the service. I bought the car at Mac Haik. I service it at the Fast Lane service. I will continue to service all my cars at Mac Haik and purchase future cars also. More