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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,065 Reviews

2,065 Reviews of Mac Haik Ford Lincoln - Service Center

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March 27, 2019

Great service at Quick Lane! Been very happy using Quick Lane service. Manager was really great! Employees were helpful. Not very long of a wait, despite it being late in the af More

by BryanM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Holmstrom
March 27, 2019

Very professional Greeted promptly and and listened to my concerns and got in the shop right away. Before I knew the service was completed. Truly outstanding service More

by JOSBORN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zollie Keebler
March 27, 2019

Good service I didn't have an appt. just came because a service light came on and I thought I better see what that was about. It needed an oil change and I may be More

by JSCHIEFEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the mechanic's name...but a nice polite young man.
March 25, 2019

Service Quick, thorough, and efficient service department. Check in process took a short amount of time. Upon completion of the work service technician explai More

by SHAVELKA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick k. Service tech.
March 24, 2019

Recall was done incorrectly the first time.got it right this time.still think for Recalls a vehicle should be allowed.i give a 2 because of 2nd time to get More

by SEBENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James in service
Mar 28, 2019 -

Mac Haik Ford Lincoln responded

We're sorry about your recent experience. We try our best to make sure vehicles are fixed right the first time and it seems like we missed the mark on your first visit. If you would like to discuss further, please give our Service Manager a call at 512-930-6255 (Edwin Holmstrom). Take care, Sivia Sasa, Internet Director

March 24, 2019

Great service as usual. Great service writer. Julie reviews record and recommends service required at the visit. Calls if additional items are discovered that require atte More

by KDEKAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Nichols
March 23, 2019

Not Mc Conaughey I'm not Mathew McConaughey but I certainly get treated like he does! Pat and Sandy always keep me will informed of the details of the services neces More

by londepew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick, Sandy Garner
March 23, 2019

Friendliness Dependable Relible In finding the problem Great very kind concerning young man of my need of Service. This is how I was treated during my visit and I received the help I needed. Thanks More

by THEDILAV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jason Norman
March 22, 2019

I'm happy with the outcome of the repair of my transmission I am pleased with the experience I received the 2nd time I brought my Explorer in for service. This time the communication was much better and the pr More

by RENEESCHWARCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Davilla
March 22, 2019

Shay was great. Shay, was great, he let me know what was going on. He called me to tell me that the work was in progress. I appreciate him doing that. Great service! More

by PRISSYANZ4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shay
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