Mac Haik Ford Lincoln - Service Center

TTerrible customer service. My car was clean when I dropped it, and when I picked it up, there was dirt everywhere. Customer service did took any of my 12 calls in 3 days; I had My car was clean when I dropped it, and when I picked it up, there was dirt everywhere. Customer service did took any of my 12 calls in 3 days; I had to show up personally in their office for updates about the car; everyone was watching YouTube. I dropped my car on a Thursday and got back on Monday late in the day. TERRIBLE More

I have always had courteous and professional service with staff at Mac Haik ford Lincoln in Quicklane dept. They are excellent in customer service. staff at Mac Haik ford Lincoln in Quicklane dept. They are excellent in customer service. More

I was quite surprised but the Quick Lane had my oil changed and tires rotated in less than 1 hour changed and tires rotated in less than 1 hour More

I would not recommend Alec as a BB service manager. He just never kept us informed. I had to continue calling him. I Bobby Shawn ended up helping us. Him I would recommend He just never kept us informed. I had to continue calling him. I Bobby Shawn ended up helping us. Him I would recommend More

A quick professional service done on time and at a reasonable time. They have maintained the 2018 Expedition since it was new and they just did the 90,000 mile service. reasonable time. They have maintained the 2018 Expedition since it was new and they just did the 90,000 mile service. More

Rude high-pressure sales of "recommended" procedures. Wanted $150 to diagnose a blown fuse. Left us waiting on our vehicle for an extra 30 minutes before letting us know it was ready. Good thing we ha Wanted $150 to diagnose a blown fuse. Left us waiting on our vehicle for an extra 30 minutes before letting us know it was ready. Good thing we have a dashcam! Oil change and tire-rotation was 2.5 hours. Dashcam showed 1.5 hours of our visit was a total waste of our time. More

It took 6 visits to the service department to finally diagnose and correct noise issue with my vehicle. diagnose and correct noise issue with my vehicle. More

Great purchasing experience and has been over the last 6 years and 6 new vehicles. Hopefully Mac Haik will start having a buy 6 vehicles and get the 7tgh half price. years and 6 new vehicles. Hopefully Mac Haik will start having a buy 6 vehicles and get the 7tgh half price. More

Conor was wonderful to work with very personable and professional. appreciated the option to have repair done at my office. professional. appreciated the option to have repair done at my office. More

The process was very straightforward, and the sales (Troy)/finance(Dylan) folks were great. Very patient with me as a disabled Veteran, and they helped get everything transferred from my trade-in. Grea (Troy)/finance(Dylan) folks were great. Very patient with me as a disabled Veteran, and they helped get everything transferred from my trade-in. Great experience and Great Mac Haik Feeling! More