I wish to preface this by saying in my work experience I have been a fleet manager for a top 100 National banking firm, and a County Transit Director. I have probably purchased almost 100+ vehicles in my lifetime (mostly Chryslers and Dodges), and without a doubt this dealership is the MOST CORRUPT, UNDERHANDED, SLIMIEST COMPANY WITH WHICH I HAVE EVER ASSOCIATED!. The story begins with my purchase of a used 2003 Ram 3/4 ton truck w/71,000 miles I purchased with a plow accessory. The vehicle was purchased in late July 2011 and used only when neccessary throughout Winter 2011 (it was occasionally started up and driven a mile or two to keep it running properly). Overall, it had less than 200 miles on it from the time of my purchase when I returned to this dealership to have the yearly safety inspection performed and a slight leak in the plow hydraulics to be repaired. It was REFUSED on the explanation that the ENTIRE exhaust system needed to be replaced! I was informed also the fan continued to remain on and needed replaced (in addition to what I had originally brought it to them to do). The entire bill I was told would be $1400! I was extremely irritated at this and questioned how the entire exhaust went bad when THAT dealership ITSELF had passed it only a scant 200 miles prior. I was told "because I let it sit". After complaining how ridiculous the suggestion was, I was given a "generous" 25% discount on repair of the exhaust system only. I allowed them to perform the repairs anyway, despite the obvious deceptions (the service manager wouldn't even look me in the eye when he used the "it sat" excuse). After returning home with the vehicle, I was forced to place it into regular use immediately (my other vehicle suddenly developing a brake light/sensor problem). Immediately after driving the vehicle only to and from my workplace (2000 FEET from my house!) there was a tremendous leak coming from the plow in the same place as previous: only, this time, the leak was the size of my fist DAILY! I have 5 huge oil spots in an otherwise clean parking lot to prove this happened (and took pictures as well as obtained witnesses). Upon returning the vehicle to the dealership, I was informed there was no leak! They couldn't find it, they said, even after sitting there on their lot for 5 days! When I said I was going to get the vehicle SUDDENLY a leak was found! It seems that they parked the vehicle in the shade of their garage but when they placed it out in the sun, the leak appeared! They claimed that there was some type of weld spot that had given way to cause the leak. The leak wasn't there, of course, BEFORE they saw the vehicle the FIRST time, but it was there after they took the plow off and fixed the hydraulic leak. But, of course, they didn't do anything to cause the second leak, so I had to pay ANOTHER $240 to fix the SECOND leak! As God is my witness, those are the EXACT, INDISPUTABLE FACTS of what occurred and I welcome them to deny it! NEVER, NEVER, NEVER BUY A VEHICLE FROM THESE PEOPLE OR LET THEM WORK ON YOURS! The sleaziest den of crooks and thieves I ever ran across in my life!
I Recommend This Dealer:
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