Main Line Honda

Reason for Visit: Sales

I recommend this dealer: No

My Review of Main Line Honda:
This was an absolute horrible expereience. I purchased a brand new car last year and wrote them a check for down payment. Well they lost my check, never notified me and attempted to cash it 7 months later. I had been in contact with the owner who would never get back to me. In the end I had to bring them a new check, so I went in and waited and waited amd waited for this guy nino who was just chit chatting with the other sales associates and then walked past me and gave me a terrible attitude. After waiting for almost an hour I left and on my way to my car Nino starts screaming "get back in there! You owe us money!They're taking u to court!" Meanwhile my personal business was aired to the entire parking lot full of customers, and salesman....no one said anything! So we had a lil spat in the parking lot and I was treated like some sorta criminal.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Main Line Honda:
Purchased a 2007 Odyssey EXL with DVD from Tony Longo. He was super friendly and helpful. I came to this dealer after having a HORRIBLE experience at Mike Piazza Honda in Langhorne, PA (DON'T GO THERE!!!). Tony was a pleasure to work with. HIGHLY RECOMMENDED!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Main Line Honda:
I purchased a certified Accord in January. Since that time, I've discovered that the car had previously been involved in an accident. Despite independent corroboration, the dealership continues to deny this fact. They have behaved in a patronizing, indifferent manner. The salesman (Patrick) pretended to ignore me when I returned to the dealership for follow-up. They have also misrepresented an issue with the idle--I had to go to another dealership to get the problem remedied. I have purchased numerous cars and have never had to complain about a dealership--until now!

If you have questions about this dealership's shoddy practices, you may want to contact Patrick (salesperson) at 484-802-1546.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Main Line Honda:
I recently purchased a new CRV from them. Before going there I did a lot of research on prices and financing and so on with different dealers. The financing Greg from Mainline offered was good (he told me over the phone between 6.39 and 7.39% APR) and the price was decent.
At the dealer when asking Greg for the financing, he said: "That's a different department. I don't deal with that". I didn't have any insurance yet, so he called the insurance agency they work with and we got 'the best quote': over 1500 dollar. I did some research on insurance before and so I called an insurance company myself: 900 dollars.
Anyway, that was the sales. Then we had to go to do the financing with Mr. Sheldon. He was very nice at first and then said: "OK, the financing is 8.99%". O, and what happened to that lower APR then? "No one at this dealership ever said that APR you just mentioned" Basically they were calling me a liar. Greg even came in the office and said he never said that APR. Anyway, I had 6.99% in my head so wanted to negotiate on the financing. He came up with 7.99% and a better deal on extended warranty. But when I wanted to see the actual numbers or table for the warranty, he didn't want to show me ("It's very complicated and so on").
We went with it in the end, but I still have a bad feeling about things.
My advice in general (is maybe true for most car dealerships): if you hear good deals on prices AND financing: get it in writing before you go to them. And ALWAYS ask them to show you the numbers they come up with (on warranty and other things for instance)!!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Main Line Honda:
Would highly recommend MMLH.
My wife bought her 2003 Honda Civic new. Her insurance didn't kick in until the following day, so
Martin said they would keep the car under their insurance so we could drive home today. About a block from the dealer she was hit from behind and pushed into a pole. I walked back to the dealership and told them what happened, and the salesman and manger jumped right into action. Had the car towed and had my wife in a rental. They fixed the damage at their bodyshop (which is one of the best in the area), and the car came back looking brand new after a pretty serious accident.

I was so impressed with the service, I bought my new 06 Civic Si @ Martin. The initial sales guy I dealt with seemed a bit shifty up front, so I requested a different sales guy. I had done my homework previously and Martin agreed to "match" the lowest price I found. We struck a deal, got great financing, and even a decent price for my trade in.

I would and do recommend Martin, and will most likely purchase my next car from them. YMMV.

As far as the bad reviews on this site, it seems to me that these buyers went in with an "I'm gonna get screwed mentality." It seems unfair that some reviews rate as a bad experience when they didn't purchase, or even talk about pricing. I'm not saying that I'm not defensive, but I do my research before I set foot in the dealership. I call before I go, and verify the price they advertise is the price I'm going to get. The salesman already knows that I'm an educated consumer, that way there's a lot less room for shenanigans. For the people who just up and decide they want a new car, go to the dealer, and swallow the first price offered then complain how they got ripped off, I have no sympathy.

For the reviewer who is having problems with their service department, it may be time to consider a lawyer.

BTW, Martin's website is truly a step above any other dealerships'. They show the car, inside and out, mileage, history, and price. Their pre-owned prices are about the best you'll find at any dealer, and I don't think it takes much to get them to agree to a price match if you find a lower one.

-Steve

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Main Line Honda:
I went to the dealer to look for a Honda element. I was walking around the dealer's parking lot because the don't have an indoor show room. We were approached by a saleman who asked us, &quot;What are we looking for today?&quot; I answered I was looking for an Element, but I didn't know what he ws looking for?&quot; He said they didn't have any but did I want a good deal on a Pilot? I answered no, I was looking for an Element. <br><br>Why are car dealers so sleezy? Why can't they answer a question with a straight forward answer. I would never buy a car from Main Line.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Main Line Honda:
Looking for a Used Civic. I got *the* stereotype of a used car salesman. He actually said, &quot;What do I have to do to put you in this car today?&quot; The car I was interested was overpriced by $4000. After I haggled with them they dropped the price by $3K. I left, and bought a Civic somewhere else. They called a week later saying they'd consider dropping the price another grand. Be wary if you go to this dealership for a used car.

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