"The Extra Mile (or at least half to three-quarters thereof!)"
Julie is a personable, friendly and sympathetic professional who walked two not-so-experienced buyers, my wife and I, through each step of the process with care, patience and unflagging geniality. I especially have an aversion to salespeople and I never felt pressured, finessed or misguided by Julie. On the contrary, she gave us all the time we needed to consider our options, was frank and wel-informed about the pros and cons of each model we checked out, listened earnestly to and diligently addressed all our questions and concerns, and never once made us feel uncomfortable. As we have just moved back to the US from Japan, many aspects of the actual purchasing transaction were fraught with complications, but Julie and the whole Main Line team really extended themselves to find the solutions that made the deal a success. It took a lot longer than a run-of-the-mill purchase because of all the red tape, but Julie and her colleagues were indefatigable in their efforts and never lost their sense of humor about all the hoops they had to lead us through. In the end, we walked out the happy owners of a Civic Ex-L (and one of the best deals on the lot!) that we look forward to driving the xxxx out of. And we feel absolutely confident trusting Julie and Main Line Honda with any issues that might crop up down the road. Kudos!
"Good experience "
Julie is pleasant to deal with, straight forward. The whole process of getting the car was less than 3 hours. Love the new 2017 CRV!
"It was a wonderful experience"
- Ann Mary
Julie Thompson did a very good job explaining all the details. She helped me out a lot. She was organized, patient and understanding. She worked with customers needs.