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Mall of Georgia Chrysler Dodge Jeep

Buford, GA

2.5
311 Reviews

4345 Buford Drive

Buford, GA

30518

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Showing 311 reviews

July 21, 2024

I would like to start by saying I have never written a review before, but I felt compelled to write this one. I had the absolute worst experience with this dealership that I have EVER had! My husband and More

by Sueshu5115
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul D
June 20, 2024

Owner won't even unlock a Demon 170 advertised for sale with a $42,000 markup! I went to look at this car and the owner wouldn't even provide the key to the salesman. Ridiculous! More

by Rich
Recommend Dealer
No
Employees Worked With
Dustin Hernandez
March 12, 2024

I wonder if the owner knows what's going on in this place he couldn't possibly. I have called there 5 times and left 3 messages for there GM Brian not a single call back and there used car Mgr just as worthl More

by fsergio0731
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Used car mgr
January 15, 2024

Garbage dealership! !!!! The worst dealership I’ve ever experienced!!!! Don’t know how the doors are open at this place! More

by TJ Dyar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike
October 11, 2023

This was some of the worst customer service I have ever received. My service advisor was unpleasant from the moment I arrived for my appointment. I had a few questions about the work they were going to do More

by wranglershopsaren’tcrystler
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerome
September 22, 2023

Bad business practices. Poor customer services. Tried to charge me $400 for a battery that they did not even have in stock. The Service rep Tom Floystrop is rude and cond More

by karagershon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Floystrop
September 09, 2023

The employees were unfriendly and seemed bothered I was there for my appointment. They conned me out of a $200 “diagnosis” fee only after I called their claims department and they told me they’d cover a ma More

by Adroarroyo2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin and some other larger afro-american gentleman
August 03, 2023

From a service perspective, their service department is absolutely horrific. My first issue with them concerned the check engine light on my 2018 Jeep Grand Cherokee illuminating due to an apparent issue w More

by EJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Floystrop
April 12, 2023

They really got me taken care of by getting me financed on a solid vehicle. More

by aamiller.adjusting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Woods
April 11, 2023

Great, fast service all around. John Wood is the perfect person of contact ! Was highly impressed with his knowledge and efforts to get me the best deal possible, and helped every s More

by Mopar365
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wood
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