After scheduling an appointment that I was told on the phone would take about 30 minutes, I waited at the dealership for my car to be finished. I sat there for nearly two hours. I was very displeased. After being fed up with waiting for my car to be done with something that should have been four times over, I asked for the status of my vehicle and informed an employee named "Sam" of my situation stating that when I had called they told me this should have only taken 30 minutes. Sam replied saying "well, it takes 30 minutes once we've started working on it." Why would they have not started yet?? I told him to please check if they have even started working yet and he comes back out and tells me that it is finished and is waiting outside. Apparently, they neglect to tell there customers when they're car is done being worked on. Awful experience, awful service, and awful manners. Would not reccomend you take your car here for any kind of service for your vehicle.
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