Mall of Georgia MINI - Service Center

I usually love coming here, except for when I don't. I I usually love coming here, except for when I don't. I paid 1k plus, for a new oil pan because the old one was slightly scratched. I am so disappoi I usually love coming here, except for when I don't. I paid 1k plus, for a new oil pan because the old one was slightly scratched. I am so disappointed because after I said I didn't think it was needed, I was told "Ms...... I would hate for you to go over something and it hits the pump and you will be out of a lot of money". Well, I took the service adviser's advice because I trusted him. Usually I ask to see it, but we had taken a courtesy ride to the shopping center. This is the second time I have been SOLD a part that I DID NOT NEED. You guys are great salesman, but you won't win by lying and stealing. I really want you to put the old oil pan back on, and give me the 1k that was unnecessarily spent.🤔🤔 I really hate this happened I 👀you for who you REALLY are, and I no longer trust you all. ANY ONE TAKING YOUR CAR THERE, ASK TO SEE ANY PART THAT THEY TELL YOU NEEDS CHANGING. If nothing else, at least try not to forget to ask for the old part. More

Went for service today Rene Acosta kept me informed. Service started on time great car wash when finished Service started on time great car wash when finished More

Good personnel care and no issues with service, they strive to take care of you. strive to take care of you. More

Excellent service department. Rene is the best! His communication skills and knowledge of the product drives excellent customer experience. communication skills and knowledge of the product drives excellent customer experience. More

Let me tell y’all how much I love Aaron Haji @ MOG Mini! He takes great care of Giggleberry with a smile! Aaron provides the best service, he is kind, and he is the most knowledgeable Advisor in the busines He takes great care of Giggleberry with a smile! Aaron provides the best service, he is kind, and he is the most knowledgeable Advisor in the business! Thanks Aaron for all that you do for your customers!! More

Aaron provided wonderful customer care, great communication! Very friendly and warm. I felt comfortable with the work that was getting done. communication! Very friendly and warm. I felt comfortable with the work that was getting done. More

The people here are fantastic! Very patient and welcoming when it comes to servicing their customers. Having a wide variety to choose from; along with financing options. There is no better place to shop for when it comes to servicing their customers. Having a wide variety to choose from; along with financing options. There is no better place to shop for your next brand new car than mini mall of ga! More

I give it 2 stars because they did have a laid back sales approach & werent over abrasive making me feel like it was a robbery instead of car shopping. Also they had a nice selection of complimentary refresh approach & werent over abrasive making me feel like it was a robbery instead of car shopping. Also they had a nice selection of complimentary refreshments which really helped after sitting 4, maybe even 5 hours with my toddler ..for the 2nd time !!! just to be told no one at the dealership could make a decision to replace a broken headlight , on a vehicle with ‘outstanding carfax’..that they lied about having no accidents..well toyota flat out said to take the car straight back, they were responsible for all repairs because it was wrecked so That voided having it fixed under warranty. If you find yourself really needing to purchase a vehicle From this dealership I’d recommend thoroughly looking over the car & making them print the paper work not showing you on their computer where they can easily dismiss things such as paying 42,000 for a used car that’s wrecked, with trash body work with over spray all over, broken parts, and cigarette burns all under the floor mats. I understand it’s their job to lie a little, and make money, and I never bother to write bad reviews, but with all considered…and they didn’t even try accommodating the situation at all!! More

Osvaldo provided great service. He was polite and I felt that he provided great customer service. I would definitely recommend him if you need any help. that he provided great customer service. I would definitely recommend him if you need any help. More

Thank you OSVALDO. You were awesome and very kind. You provided great services. provided great services. More