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Malloy Ford Charlottesville

Charlottesville, VA

1.7
220 Reviews

2070 Seminole Trail (RT 29)

Charlottesville, VA

22901

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Showing 220 reviews

September 02, 2021

Lied to from the beginning. Ended up with a car 2 years old, had major problem, put in shop soon after. Had to replace tires without compensation. More

by Roxanne
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tina Smith, CBC ADS, Olivia Thacker, Jeff Willson, Christian Kresge, Ken Beauvais, Rusty Russell, Bianca Rodriguez
August 27, 2021

Jennifer always and I mean ALWAYS makes sure whatever my 2019 Ford Edge ST needs, it's done with exact perfection!!! More

by rdbushey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
August 05, 2021

Malloy Ford, Charlottesville was awesome. I found just what I was looking for at a fair price. Gaites was great. He was very helpful and went above and beyond! Love my Tahoe!! More

by SUZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaites
July 30, 2021

I am a Ford family from 4 hours away. We were on a road trip when our truck had an issue. I rolled on Friday at 4 pm. My first words were I need a hero… and they delivered. They took my truck in and imm More

by Momma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Willson, Christian Kresge, Ken Beauvais, Rusty Russell
July 26, 2021

easy appointment process and quick service. everyone was concerned about customer. remind the tire guy to check psi after rotation front and back may be different More

by klbonds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Willson, Christian Kresge, Ken Beauvais, Rusty Russell
July 23, 2021

Called and made a appointment. Dropped off my car. Got a call when it was ready. Picked up with no issues. Every one was nice and service was great! More

by Tiggger75.dt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Willson, Christian Kresge, Ken Beauvais, Rusty Russell
July 12, 2021

Good place to do business. Attentive, responsive, and high quality work. Good new facilities. Service advisors seem to know their business and get you in and out quickly. More

by Geezer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisors and cashier.
July 12, 2021

We worked with Malloy Ford to purchase an Explorer hybrid remotely. They really went the extra mile for us. Excellent customer service by Andrew and the entire team!! More

by Chris M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, JT
July 09, 2021

Good people to work with. Fair deals and professional. Gaites Brown did the sale and was great to work with. George Moses was the finance officer and was also a pleasure to work with. Many thanks! More

by Chuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaites Brown and George Moses, Jeff Willson, Ken Beauvais
July 09, 2021

Elliott was great to work with. Super nice and friendly. Kept me informed and answered all my questions. He also was able to get everything covered under warranty. More

by Amliner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elliott