Maple Hill Auto Group - Service Center
Kalamazoo, MI
3,494 Reviews of Maple Hill Auto Group - Service Center
Service Visit I bought my car a different dealer out of town. However, I have never had the feeling that the level of service I receive is any different than if I I bought my car a different dealer out of town. However, I have never had the feeling that the level of service I receive is any different than if I had purchased my car directly from Maple Hill. Steve is knowledgeable and explains my options, when they arise, in an easy to follow manner enabling me to make the right decision for my needs at any given time. Not too long ago I had to leave my car for a recall and Steve along with the rest of the Maple Hill team ensured I had a rental that would work for my family. I appreciate the candor and detailed way they assist me with the maintenance needs of my Sonata. More
Engine Replacement Maple hill made my experience very smooth, and worked with me on my engine replacement. I will only get my Audi serviced at Maple Hill. They are the o Maple hill made my experience very smooth, and worked with me on my engine replacement. I will only get my Audi serviced at Maple Hill. They are the only professionals in the area and Always take good care of my vehicle. More
First service Online scheduling works well. Mike was courteous and professional and the first service was completed in a timely fashion. Thanks for a very smooth ex Online scheduling works well. Mike was courteous and professional and the first service was completed in a timely fashion. Thanks for a very smooth experience. More
Service My Legacy which has 30,000 miles had air leaking in the windows. I had the work done before warranty was up. The first time I was in, not enough tim My Legacy which has 30,000 miles had air leaking in the windows. I had the work done before warranty was up. The first time I was in, not enough time had been set aside to do the job. Cassandra was very nice and we set up another appointment. I took the car in again and was given a loaner while the work was done. Tyler did a great job keeping me informed how the work was proceeding. Thank you!! I appreciate both of them as I went through this process. More
Great Service! The Service was great. Tyler was helpful, and professional. Misty kept me updated on what was needed to be done on the car. The waiting area room was The Service was great. Tyler was helpful, and professional. Misty kept me updated on what was needed to be done on the car. The waiting area room was clean, and I enjoy sitting at a table where I can plug in my phone if I need to in an outlet. More
Walk in Walked in to remove my winter tires and mount the all weather radials. I was back on the road in 30 minutes. Great service! Thanks! Walked in to remove my winter tires and mount the all weather radials. I was back on the road in 30 minutes. Great service! Thanks! More
Excellent Service Tyler was extremely helpful, knowledgeable, and professional. His team performed quality work and did so in a timely manner. I am very happy to recomm Tyler was extremely helpful, knowledgeable, and professional. His team performed quality work and did so in a timely manner. I am very happy to recommend this dealership. More
Great Service Stopped by to have a part replaced on my car, my problem was quickly resolved. I spent less than 20 minutes there, happy happy happy. Stopped by to have a part replaced on my car, my problem was quickly resolved. I spent less than 20 minutes there, happy happy happy. More
Enjoyed my first visit My first oil change on my Subaru. Staff were terrific in welcoming me, listening to my comments on my car and following up with me. The lounge area My first oil change on my Subaru. Staff were terrific in welcoming me, listening to my comments on my car and following up with me. The lounge area is comfortable and staff kept me posted with what was happening. I would recommend this service area 100% More
Service I always get a friendly greeting and free coffee when I take my car in for my VIP OIL CHANGE ,my car is 16 years old I bought it new from Maple Hill. I always get a friendly greeting and free coffee when I take my car in for my VIP OIL CHANGE ,my car is 16 years old I bought it new from Maple Hill. More