Maplewood Toyota

My search experience with Amy Parkin had been great, as had my sales experience with Bill Morris. After the sale, I had some questions about the certification process and posted them on the weekend. had my sales experience with Bill Morris. After the sale, I had some questions about the certification process and posted them on the weekend. Maplewood Toyota's Internet Manager, Dave Rikkes, read my note and responded -- on a Sunday. This lead to a follow-up phone call and my visit to MT today, where I met with Dave, Bill, and Tom Beedy, MT's General Sale Manager. They listened to my questions, responded to my concerns, and did a wonderful job all around in taking car of my car -- and me. I brought some work with me, and sitting there while they took care of my car (and the extra things I added), I saw that those qualities were reflected in other MT folks as well. The car buying experience, at least for me, was very focused . . . on making a decision, getting to know a different car (after driving my previous car for 18 years), and wanting to do the "right thing." When I had questions after the sale, I was, and am, especially appreciative that MT hung in there with me. My post-sale experience was as wonderful as the sale experience. The MT folks showed me that, while they may know cars, they know how to take care of people. More

If you go to Maplewood Toyota, ask for Keith Vincent. He's a down-to-earth guy that looks out for your needs above his commission. Overall, everyone I met there was very friendly and helpful. I went in He's a down-to-earth guy that looks out for your needs above his commission. Overall, everyone I met there was very friendly and helpful. I went in for a used car and ended up leasing a new one which is something I never thought I would do but it made financial sense. More

Keith made the dreaded car-buying experience an extreme pleasure! I knew exactly what I wanted and needed and he made it happen without any pressure to upgrade to a more expensive car with alot of feature pleasure! I knew exactly what I wanted and needed and he made it happen without any pressure to upgrade to a more expensive car with alot of features I didn't want or need. I was very appreciative of that. I will most definitly deal with Keith and Maplewood Toyota for my next car purchase. Excellent job done by all!!! Sincerely, Liz Holzer More

The salesman was very knowledgable about the product. I had done some research on line yet he still pointed out some good selling points. He was not pushy, yet still available for questions. He kept tell had done some research on line yet he still pointed out some good selling points. He was not pushy, yet still available for questions. He kept telling me that I could do whatever I wanted as far as payments with either a lease or buying out right. He was true to his word. I had the best car buying experience ever. I was on the road with my new car in about an hour after I decided exactly what I wanted. I left feeling that i got a great deal without having to haggle or any of the typical car dealer stereo types. I had my 16 year old son along for the experience and I think it was a good one. Maplewood Toyota sets the standard. I will tell all my friends. More

I was very impressed with Ms Parkin the internet sales person that I had been corresponding with via the internet for approximately 2 months. I told her that my lease was up in September and was in the ma person that I had been corresponding with via the internet for approximately 2 months. I told her that my lease was up in September and was in the market for another RAV 4. I had been doing some comparison shopping. I had several items that I would not compromise on and wanted to make more reasonable payments. Ms Parkin called me to see how I was doing and we discussed another RAV 4. She was NEVER pushy, which I greatly appreciated. I spoke with a sales person in Rochester about my desire for a new RAV 4. After getting information from Rochester Toyota, I called Amy and asked her if she would be able to match the price and specifications on the RAV in Rochester. We spent about 1 hour on the phone discussing my options. She was able to find a new 2010 RAV 4 with the options that I wanted and more. We did most of the paper work over the phone. I was able to go to Maplewood Toyota and drive off the lot in approximately an hour. There were no surprise hidden costs. I worked with Deb and a finance guy (whose name I can't remember). Everyone was curteous and respectful. I will certainly recommend Maplewood Toyota to others in the market for a Toyota. I've been a Toyota customer for nearly 20 years. This was probably one of the best experiences I've ever had in re-leasing a car. More

I purchased a 2007 Toyota Yaris from Jim at Maplewood Toyota. The entire process was very smooth. I had wanted to trade in my previous Toyota but due to the high miles and required maintenance, they coul Toyota. The entire process was very smooth. I had wanted to trade in my previous Toyota but due to the high miles and required maintenance, they could not take the car for trade-in, because of this Jim knocked off a few hundred dollars from the price of the car, that was helpful for me considering I had to go through the hassle of getting rid of the old vehicle and paying for the insurance while I decided what to do with it. Jim was very courteous and responded to me very quickly with all the questions I had. After I took the car home, I noticed a squeek due to a belt, I called Jim right away and he advised that I could take the car in anytime Monday-Friday until midnight and Saturday until 9pm (I think) and have it looked at and fixed. This did not cost me a dime and was a very quick process. I also had trouble with a sticky key, I stopped by another night and they offered to cut me a new key from the VIN, unfortunately the computers were down and I have to go back but I trust it will be a quick in and out. I plan to do all my maintenance at the Toyota Dealership because they are very efficient and organized. I feel that I am in good hands with Toyota Scion of Maplewood. More

This car buying experience was extremely pleasant. Scott was speedy, prompt, and professional in his correspondence and answered all my questions with grace. The overall transaction was very quick and I hig was speedy, prompt, and professional in his correspondence and answered all my questions with grace. The overall transaction was very quick and I highly recommend not only this dealership, but this representative as well. I have already referred other potential customers and would definitely do business with again in the future. Job well done! More

Bought a used 2006 Toyota Prius and it's exactly what I was looking for, and the value (price & features) was the best in the Metro and Outer ring dealerships. Lincoln was the first to respond to my web in was looking for, and the value (price & features) was the best in the Metro and Outer ring dealerships. Lincoln was the first to respond to my web inquiry of all the dealerships. He made himself available when I was available to look at vehicles. They were ready to be seen when I showed up, the same cannot be said for a few of the dealerships. It was a really good buying experience. More

Jim was very helpful when I first called the dealership. He gave me a lot of information over the phone, explained the features of the car patiently and followed up later. He was friendly and easy to do bus He gave me a lot of information over the phone, explained the features of the car patiently and followed up later. He was friendly and easy to do business with. He took the time to explain all the features of the new car I bought. More

I was looking for a Tacoma in Pyrite Mica with certain features and was having much luck finding one. Lincoln did a fantastic job in finding one and making sure I got the truck I wanted at a good price. H features and was having much luck finding one. Lincoln did a fantastic job in finding one and making sure I got the truck I wanted at a good price. He was very helpful, great job! A comment about your review requirements and registration requirement, I don't think much of it. You want my input fine, but don't make demands. Terms of use, what terms? I haven't seen any. More